Heritage was great to work with Heritage was great to work with. We ordered a part for a Rinnai hot water heater and Heritage did not have it in stock. It took almost a month for Rinnai to send the part to Heritage. However, Heritage was always willing to provide me an update and they sent the part out the same day it was finally received.

Great Experience I had never dealt with Heritage before so I was a little apprehensive to place an order. I called to order a part for an oven. The operator asked if I had model and serial numbers and I replied. She told me the item was in stock and that it would ship out that day and I received it the following afternoon. The oven was a vital piece of equipment that needed to be fixed so that we could continue to feed our patrons. Thank you Heritage. Your customer Service was excellent.

The service was excellent very friendly… The service was excellent very friendly and helpful staff and our products arrived in a short time, with the Pandemic we were expecting a longer wait with shipping. We were pleasantly surprised.

A five star review sends a message that… A five star review sends a message that currently my words couldn't surpass. I would like to add, the Heritage research team provides an excellent service. Great staff, great company.

Very pleased with service provided. Very pleased with service provided. Staff pleasant to work with. Quote requests are submitted quickly and parts ordered are shipped in a very timely manner. Also very competitive pricing.