
Stephen- Maintenance Director
GBNever let me down I have been purchasing from Heritage Parts for nearly 10 years now and am always impressed with the great customer service. They have never let me down and find parts I cannot find anywhere else.

Deborah Stalvig
GBParts came FAST, great customer service I ordered several parts for our tankless water heater, and they came within just a couple days. Very FAST! One of the items was missing. I contacted customer service, and they were great. Got the missing part within a couple days. Great experience.

Debra Luke
GBThe service was excellent very friendly… The service was excellent very friendly and helpful staff and our products arrived in a short time, with the Pandemic we were expecting a longer wait with shipping. We were pleasantly surprised.

customer
GBHeritage was great to work with Heritage was great to work with. We ordered a part for a Rinnai hot water heater and Heritage did not have it in stock. It took almost a month for Rinnai to send the part to Heritage. However, Heritage was always willing to provide me an update and they sent the part out the same day it was finally received.

Joseph
GBGreat service as usual. Heritage Parts did a fantastic job of sending my ice machine parts in a very timely manner. Items were shipped the same day as ordered and received in two days. Pricing was good too. Thanks for the good service.