Parts came FAST, great customer service I ordered several parts for our tankless water heater, and they came within just a couple days. Very FAST! One of the items was missing. I contacted customer service, and they were great. Got the missing part within a couple days. Great experience.

Very pleased with service provided. Very pleased with service provided. Staff pleasant to work with. Quote requests are submitted quickly and parts ordered are shipped in a very timely manner. Also very competitive pricing.

Since Heritage was bought out or taken… Since Heritage was bought out or taken over by this new company I can say the following. The service has dropped to near nothing. One order of Killion filters and housings took me over three months to receive. Orders were lost , shipped out as partial shipments which were never received. Now just trying to get a credit invoice emailed to me took hours and would not have happened if I had not called back in a second time . Extremely poor service !

Great Service After much online searching I finally found a part for my coffee urn at Heritage Parts. It arrived very quickly and was just what I needed. I'm very satisfied!

The first request truly flabbergasted… The first request truly flabbergasted me since they generally refreshed me by email. Its items and administrations are mind boggling and truly reasonable, yet its site's movement isn't any bettwill give you a proposal.