Heritage Parts is now Parts Town

1200 Greenbriar Dr, 60101, Addison, IL, United States
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4.50
Based on 20 Reviews

5

80.00%

4

5.00%

3

5.00%

2

5.00%

1

5.00%
About Heritage Parts is now Parts Town

Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.

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Gary
GB

Since Heritage was bought out or taken… Since Heritage was bought out or taken over by this new company I can say the following. The service has dropped to near nothing. One order of Killion filters and housings took me over three months to receive. Orders were lost , shipped out as partial shipments which were never received. Now just trying to get a credit invoice emailed to me took hours and would not have happened if I had not called back in a second time . Extremely poor service !

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Stephen- Maintenance Director
GB

Never let me down I have been purchasing from Heritage Parts for nearly 10 years now and am always impressed with the great customer service. They have never let me down and find parts I cannot find anywhere else.

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customer
GB

Heritage was great to work with Heritage was great to work with. We ordered a part for a Rinnai hot water heater and Heritage did not have it in stock. It took almost a month for Rinnai to send the part to Heritage. However, Heritage was always willing to provide me an update and they sent the part out the same day it was finally received.

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Joseph
GB

Great service as usual. Heritage Parts did a fantastic job of sending my ice machine parts in a very timely manner. Items were shipped the same day as ordered and received in two days. Pricing was good too. Thanks for the good service.

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Jodi G
GB

Thomas C Thomas C. helped me order difficult to find parts after we had no success with the manufacture. He made sure to get all the details so we ordered the right thing. Parts fit better than the originals. Thanks Thomas!

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