Differing Doctor Opinions Left Me In UTI Limbo I came to K health seeking treatment for a UTI. Started one antibiotic that didn’t give me relief after three full days of taking it. So, I went back to the chat to say that the med wasn’t working. I spoke with a doctor who advised me to go submit urine to LabCorp and that once I showed the receipt I had done that, I would be prescribed a new antibiotic while they wait a few days for the urine culture to come back. When I went back to the chat to upload my receipt, I had a different doctor who flat out refused to give me a new antibiotic despite the fact that I met the conditions of what I was supposed to do. Needless to say, I called my regular doctor and got an appointment for today. All in all, a waste of time and money I don’t have. There needs to be some level of consistency among the doctors.

Billing Scam? This place appears to be a scam. DO NOT TRUST THEM FOR YOUR ANNUAL WELLNESS SCREENING. We booked a virtual wellness exam for which is covered by insurance. This is used to qualify for reduced insurance rates at work. When they billed our insurance, they did not bill it as an Wellness exam. So we were charged the full amount and it did not qualify us for reduced rates. We had to go the wellness exam somewhere else. Khealth customer service was not able to assist in any way. Avoid them at all costs and find a real provider!

Charged twice and then charged 147$… Charged twice and then charged 147$ after being told my membership was cancelled. They won’t refund me and gave me the run around with their doctors so in total Im out of 200$ for absolutely nothing. AND I still haven’t been treated so yeah I hate this platform.

This place is a scam This place is a scam. They charge you $50 for even singing up even though the card entry screen tells you you will not be charged. I'm currently on hold with the help line as they give me the run around on a refund request even though I cancelled immediately, and never even used the app/service.

Immediate relief The doctor was kind, and the treatment he prescribed gave me immediate relief. Very grateful!