amazing. I have used K health now twice. The doctors listen, they don’t give me any hassle and I am seen quickly and they are responsive unlike calling an office. The nurse or MA is taken out of the picture and you get to directly chat with a doctor.

My provider was rude My provider was rude, got my name wrong, and was very clearly insensitive and ignorant to eating disorders. When I told her about my issue with her “advice” she responded with a “sorry you feel this way.” Bedside manner does matter even via text, and it’s disappointing that providers have literally no critical thinking or reading comprehension skills.

Charged twice and then charged 147$… Charged twice and then charged 147$ after being told my membership was cancelled. They won’t refund me and gave me the run around with their doctors so in total Im out of 200$ for absolutely nothing. AND I still haven’t been treated so yeah I hate this platform.

Differing Doctor Opinions Left Me In UTI Limbo I came to K health seeking treatment for a UTI. Started one antibiotic that didn’t give me relief after three full days of taking it. So, I went back to the chat to say that the med wasn’t working. I spoke with a doctor who advised me to go submit urine to LabCorp and that once I showed the receipt I had done that, I would be prescribed a new antibiotic while they wait a few days for the urine culture to come back. When I went back to the chat to upload my receipt, I had a different doctor who flat out refused to give me a new antibiotic despite the fact that I met the conditions of what I was supposed to do. Needless to say, I called my regular doctor and got an appointment for today. All in all, a waste of time and money I don’t have. There needs to be some level of consistency among the doctors.

Billing Scam? This place appears to be a scam. DO NOT TRUST THEM FOR YOUR ANNUAL WELLNESS SCREENING. We booked a virtual wellness exam for which is covered by insurance. This is used to qualify for reduced insurance rates at work. When they billed our insurance, they did not bill it as an Wellness exam. So we were charged the full amount and it did not qualify us for reduced rates. We had to go the wellness exam somewhere else. Khealth customer service was not able to assist in any way. Avoid them at all costs and find a real provider!