This place is a scam This place is a scam. They charge you $50 for even singing up even though the card entry screen tells you you will not be charged. I'm currently on hold with the help line as they give me the run around on a refund request even though I cancelled immediately, and never even used the app/service.

K Health "Please Contact Us" Doesn't Work Charged but received no medication. Contacted "support" repeatedly, for a MONTH, yet the problem is unresolved. IT HAS BEEN A MONTH! If K Health can provide no tracking, it is obvious the medication was not sent. Yet, I'm charged and the matter remains unresolved. The "please contact us" response they post HERE is USELESS. I've done that for a MONTH. Repeatedly. Scam.

Virtual treatment is great!! I like the app as it saves me a ton of time as I have a pretty hectic schedule. Not related to this experience but I will say getting treatment seems way more difficult then it use to be. I don’t like going to the doctor to begin with and only go when I can’t take being sick anymore and it is discouraging when you seek treatment and are told “it’s viral” and basically are told you have to suffer thru it. It use to much easier to get a prescription drug to treat it. Personally I have had walking pneumonia many years ago and was told at the time I should have not let my cold get that bad and seeked medical attention sooner and now it seems I am being told the opposite. I don’t get it, very frustrating. Plus the cost of healthcare now a days is out of hand making it further discouraging to see medical attention. The system just seems very broken as I feel like you have to get to the point of feeling like dying before receiving proper attention.

amazing. I have used K health now twice. The doctors listen, they don’t give me any hassle and I am seen quickly and they are responsive unlike calling an office. The nurse or MA is taken out of the picture and you get to directly chat with a doctor.

Very pleasant experience Very pleasant experience. The waiting was a little long but that was to be expected given the time in the night I started the chat. After connecting with the NP, the chat and solution was over in like 10min and she was super nice and non-judgy. Very pleasant!