Absolute worst experience I have had… Absolute worst experience I have had with an online Health Provider. You will be charged no matter if you are helped with your issue or not. Would not recommend! These guys are scam artists!

Option to Chat via Text I was glad to have several options for communication. I would rather chat than video chat or voice call. The other virtual clinics approved by my insurance only options were phone call or video chat.

I was able to get resolution for my…Sinusitis I was able to get resolution for my illness very quickly and the prescription was sent to my pharmacy. The process was hassle free.

Charged twice and then charged 147$… Charged twice and then charged 147$ after being told my membership was cancelled. They won’t refund me and gave me the run around with their doctors so in total Im out of 200$ for absolutely nothing. AND I still haven’t been treated so yeah I hate this platform.

Differing Doctor Opinions Left Me In UTI Limbo I came to K health seeking treatment for a UTI. Started one antibiotic that didn’t give me relief after three full days of taking it. So, I went back to the chat to say that the med wasn’t working. I spoke with a doctor who advised me to go submit urine to LabCorp and that once I showed the receipt I had done that, I would be prescribed a new antibiotic while they wait a few days for the urine culture to come back. When I went back to the chat to upload my receipt, I had a different doctor who flat out refused to give me a new antibiotic despite the fact that I met the conditions of what I was supposed to do. Needless to say, I called my regular doctor and got an appointment for today. All in all, a waste of time and money I don’t have. There needs to be some level of consistency among the doctors.