Absolute worst experience I have had… Absolute worst experience I have had with an online Health Provider. You will be charged no matter if you are helped with your issue or not. Would not recommend! These guys are scam artists!

Good and bad experience My recent experience with the Nurse Practitioner Katherine Richey was great, but the experienced I had with the previous nurse practitioner Nicole Adamiak was horrible. She changed my medication dosage abruptly without my consent which made my anxiety came back really bad.

Option to Chat via Text I was glad to have several options for communication. I would rather chat than video chat or voice call. The other virtual clinics approved by my insurance only options were phone call or video chat.

My provider was rude My provider was rude, got my name wrong, and was very clearly insensitive and ignorant to eating disorders. When I told her about my issue with her “advice” she responded with a “sorry you feel this way.” Bedside manner does matter even via text, and it’s disappointing that providers have literally no critical thinking or reading comprehension skills.

Immediate relief The doctor was kind, and the treatment he prescribed gave me immediate relief. Very grateful!