Option to Chat via Text I was glad to have several options for communication. I would rather chat than video chat or voice call. The other virtual clinics approved by my insurance only options were phone call or video chat.

Immediate relief The doctor was kind, and the treatment he prescribed gave me immediate relief. Very grateful!

amazing. I have used K health now twice. The doctors listen, they don’t give me any hassle and I am seen quickly and they are responsive unlike calling an office. The nurse or MA is taken out of the picture and you get to directly chat with a doctor.

Good and bad experience My recent experience with the Nurse Practitioner Katherine Richey was great, but the experienced I had with the previous nurse practitioner Nicole Adamiak was horrible. She changed my medication dosage abruptly without my consent which made my anxiety came back really bad.

Differing Doctor Opinions Left Me In UTI Limbo I came to K health seeking treatment for a UTI. Started one antibiotic that didn’t give me relief after three full days of taking it. So, I went back to the chat to say that the med wasn’t working. I spoke with a doctor who advised me to go submit urine to LabCorp and that once I showed the receipt I had done that, I would be prescribed a new antibiotic while they wait a few days for the urine culture to come back. When I went back to the chat to upload my receipt, I had a different doctor who flat out refused to give me a new antibiotic despite the fact that I met the conditions of what I was supposed to do. Needless to say, I called my regular doctor and got an appointment for today. All in all, a waste of time and money I don’t have. There needs to be some level of consistency among the doctors.