I felt I was pretty description about… I felt I was pretty description about all the symptoms but was not given an antibiotic, I mentioned I had ear pain, and discharge and hurt down my neck, ended up with blood discharge out of my ear and the other ear is infected. The meds prescribed did nothing.

Convenient until it isn't I'm thankful for the ability to get prescriptions in this way, but it isn't the most user friendly if you need to reopen a chat. I was prescribed a steroid cream by a NP. The chat was ended and I went to the pharmacy only to find it would be 200 dollars since it needed a pre-authorization. So I had to go back into the chat, go through allllll the automated questions again, and was matched with another NP. She opened our conversation by stating "It looks like you spoke to one of my colleagues earlier. Do you have another question?" That's great, but why did I have to go through all those steps again when I could have just reopened the other chat and got automatically connected to an available doctor? The NP I spoke with wrote me the generic version of the script and sent it to the same pharmacy. I didn't realize the pharmacy had closed right after I left the first time, so I had to start ANOTHER chat request, go through all the same steps, only to get matched with the exact same NP. She was very kind and sent it to a pharmacy that was open, but it was so frustrating to have to go through all of it a third time. There should definitely be an easier process for reconnecting to a relevant chat. Whole process took me about 2 hours start to finish.

Option to Chat via Text I was glad to have several options for communication. I would rather chat than video chat or voice call. The other virtual clinics approved by my insurance only options were phone call or video chat.

Absolute worst experience I have had… Absolute worst experience I have had with an online Health Provider. You will be charged no matter if you are helped with your issue or not. Would not recommend! These guys are scam artists!

Quick & Easy for Needed Results I hurt my back and woke up on a Sunday hardly able to move. Less than 10 minutes after using K-Health I had a prescription sent over to my pharmacy with medication to help. Very happy with how simple and effective using this app was.