Billing Scam? This place appears to be a scam. DO NOT TRUST THEM FOR YOUR ANNUAL WELLNESS SCREENING. We booked a virtual wellness exam for which is covered by insurance. This is used to qualify for reduced insurance rates at work. When they billed our insurance, they did not bill it as an Wellness exam. So we were charged the full amount and it did not qualify us for reduced rates. We had to go the wellness exam somewhere else. Khealth customer service was not able to assist in any way. Avoid them at all costs and find a real provider!

My provider was rude My provider was rude, got my name wrong, and was very clearly insensitive and ignorant to eating disorders. When I told her about my issue with her “advice” she responded with a “sorry you feel this way.” Bedside manner does matter even via text, and it’s disappointing that providers have literally no critical thinking or reading comprehension skills.

Quick & Easy for Needed Results I hurt my back and woke up on a Sunday hardly able to move. Less than 10 minutes after using K-Health I had a prescription sent over to my pharmacy with medication to help. Very happy with how simple and effective using this app was.

Virtual treatment is great!! I like the app as it saves me a ton of time as I have a pretty hectic schedule. Not related to this experience but I will say getting treatment seems way more difficult then it use to be. I don’t like going to the doctor to begin with and only go when I can’t take being sick anymore and it is discouraging when you seek treatment and are told “it’s viral” and basically are told you have to suffer thru it. It use to much easier to get a prescription drug to treat it. Personally I have had walking pneumonia many years ago and was told at the time I should have not let my cold get that bad and seeked medical attention sooner and now it seems I am being told the opposite. I don’t get it, very frustrating. Plus the cost of healthcare now a days is out of hand making it further discouraging to see medical attention. The system just seems very broken as I feel like you have to get to the point of feeling like dying before receiving proper attention.

ZERO STARS ZERO STARS. WOULD NOT RECOMMEND. I sought out K Health for enticing "weight loss medication prescriptions" I was over charged for labs bc the did not code it right so my insurance would not cover. Also, I got one month of weight loss medication THEN it was stopped. Do not fall for this app, I learned the hard way! Such a crock website. And the "doctor visits" are all via text and I could swear they do not even read your responses and just ask the same questions. Seems more like "AI" than actual medical knowledge and guidance. So sucky!!!!