Virtual treatment is great!! I like the app as it saves me a ton of time as I have a pretty hectic schedule. Not related to this experience but I will say getting treatment seems way more difficult then it use to be. I don’t like going to the doctor to begin with and only go when I can’t take being sick anymore and it is discouraging when you seek treatment and are told “it’s viral” and basically are told you have to suffer thru it. It use to much easier to get a prescription drug to treat it. Personally I have had walking pneumonia many years ago and was told at the time I should have not let my cold get that bad and seeked medical attention sooner and now it seems I am being told the opposite. I don’t get it, very frustrating. Plus the cost of healthcare now a days is out of hand making it further discouraging to see medical attention. The system just seems very broken as I feel like you have to get to the point of feeling like dying before receiving proper attention.

K Health "Please Contact Us" Doesn't Work Charged but received no medication. Contacted "support" repeatedly, for a MONTH, yet the problem is unresolved. IT HAS BEEN A MONTH! If K Health can provide no tracking, it is obvious the medication was not sent. Yet, I'm charged and the matter remains unresolved. The "please contact us" response they post HERE is USELESS. I've done that for a MONTH. Repeatedly. Scam.

This place is a scam This place is a scam. I signed for a one membership at a rate of 50 dollars. They then charged me 150 and refuse to refund me my money back. I am taking this to small claims because that’s not the membership I signed up for. I still haven’t been able to cancel this membership and there’s been no one to contact to cancel. A complete nightmare!

Very pleasant experience Very pleasant experience. The waiting was a little long but that was to be expected given the time in the night I started the chat. After connecting with the NP, the chat and solution was over in like 10min and she was super nice and non-judgy. Very pleasant!

Option to Chat via Text I was glad to have several options for communication. I would rather chat than video chat or voice call. The other virtual clinics approved by my insurance only options were phone call or video chat.