My provider was rude My provider was rude, got my name wrong, and was very clearly insensitive and ignorant to eating disorders. When I told her about my issue with her “advice” she responded with a “sorry you feel this way.” Bedside manner does matter even via text, and it’s disappointing that providers have literally no critical thinking or reading comprehension skills.

Differing Doctor Opinions Left Me In UTI Limbo I came to K health seeking treatment for a UTI. Started one antibiotic that didn’t give me relief after three full days of taking it. So, I went back to the chat to say that the med wasn’t working. I spoke with a doctor who advised me to go submit urine to LabCorp and that once I showed the receipt I had done that, I would be prescribed a new antibiotic while they wait a few days for the urine culture to come back. When I went back to the chat to upload my receipt, I had a different doctor who flat out refused to give me a new antibiotic despite the fact that I met the conditions of what I was supposed to do. Needless to say, I called my regular doctor and got an appointment for today. All in all, a waste of time and money I don’t have. There needs to be some level of consistency among the doctors.

This place is a scam This place is a scam. I signed for a one membership at a rate of 50 dollars. They then charged me 150 and refuse to refund me my money back. I am taking this to small claims because that’s not the membership I signed up for. I still haven’t been able to cancel this membership and there’s been no one to contact to cancel. A complete nightmare!

ZERO STARS ZERO STARS. WOULD NOT RECOMMEND. I sought out K Health for enticing "weight loss medication prescriptions" I was over charged for labs bc the did not code it right so my insurance would not cover. Also, I got one month of weight loss medication THEN it was stopped. Do not fall for this app, I learned the hard way! Such a crock website. And the "doctor visits" are all via text and I could swear they do not even read your responses and just ask the same questions. Seems more like "AI" than actual medical knowledge and guidance. So sucky!!!!

Virtual treatment is great!! I like the app as it saves me a ton of time as I have a pretty hectic schedule. Not related to this experience but I will say getting treatment seems way more difficult then it use to be. I don’t like going to the doctor to begin with and only go when I can’t take being sick anymore and it is discouraging when you seek treatment and are told “it’s viral” and basically are told you have to suffer thru it. It use to much easier to get a prescription drug to treat it. Personally I have had walking pneumonia many years ago and was told at the time I should have not let my cold get that bad and seeked medical attention sooner and now it seems I am being told the opposite. I don’t get it, very frustrating. Plus the cost of healthcare now a days is out of hand making it further discouraging to see medical attention. The system just seems very broken as I feel like you have to get to the point of feeling like dying before receiving proper attention.