Nothing but thieves Nothing but thieves. I noticed a payment for $59.99 on my credit card statement and had to Google what it was. Checked my apple subscriptions and there was nothing there. Emailed support and told them I have no idea what the payment was for and the basically told me “tough luck” you have now paid and you have the full year to use it and we will not provide a refund.

Absolutely terrible! Absolutely terrible!! I have stopped taking birth control for almost a year now because of adverse side effects. However I am still being charged and sent birth control every 3 months. I am being refused a refund and was told that my subscription is now 100% canceled. Now they have transferred to twentyeight which is now charging me. I have screen shots and emails that prove my subscription is canceled and I’m still being refused a refund. This is the worst thing I have ever had to deal with and I will soon be seeking legal advise.

Bad service Placed order on 3/18, it's now 3/30 and I haven't gotten my stuff delivered already. They just now sent me an email saying they couldn't fill the prescription. This was my first time using insurance and it's taking way longer than when I would pay out of pocket. Also they don't answer emails well and leave you hanging wondering what's gonna happen next. Seriously sucks please try another website that actually works.

Don't trust the sponsorships! I started the service a year ago and had no issues until 2 weeks ago. It was time to renew my prescription and for some reason couldn't verify my phone number. I tried contacting them thinking I need to wait for 2 WEEKS! But then just decided to get another service. I went through the motions of deleting my account. But they recently charged me for a prescription I haven't renewed. I plan on disputing it so I'll see how that goes but don't trust them!

Terrible Customer Service I moved recently. After trying to update my address multiple times, simple health still shipped my order to the wrong address. The website makes it almost impossible to update any details. Then, I tried to contact customer support telling them what had happened and they basically told me it was my fault. They did not help in any way, they did not try to make the situation better. They pretty much told me I'm out $60 dollars, and if I wanted I could pay another $60 to get my birth control. I told them I was going to find another company -- and you should too.