Clayton Courtney
GBNothing but thieves Nothing but thieves. I noticed a payment for $59.99 on my credit card statement and had to Google what it was. Checked my apple subscriptions and there was nothing there. Emailed support and told them I have no idea what the payment was for and the basically told me “tough luck” you have now paid and you have the full year to use it and we will not provide a refund.
Carolyn
GB100% recommend!! I honestly LOVED my experience with Simple Health. I wanted to switch my brand of pill since I was having issues with my old one, and their team answered all the questions I had with expertise. They were super transparent with me on side effects, pricing, shipping, etc! I love that I don’t have to remember to go and pick up my new packs and they just come straight to me - especially during covid. Would 100% recommend.
Heather Harris
GBHorrible customer service Horrible customer service. I have advised of my issue through chat and the bot’s answers were completely irrelevant. I was instructed to email the customer support center. I have emailed twice and received no response. They do not bill my insurance company and just charge my credit card each month. Do not use this company!
Rebecca
GBTotal waste of time I was charged $80 on August 1st for my four month pill refill. I STILL have not even received a shipping confirmation much less my pills. I'm completely unprotected against pregnancy. Today I was charged $80 again. This is ridiculous and "please give us up to 5 business days to respond" is absolutely unacceptable when it comes to important health issues.
Danielle
GBDon't trust the sponsorships! I started the service a year ago and had no issues until 2 weeks ago. It was time to renew my prescription and for some reason couldn't verify my phone number. I tried contacting them thinking I need to wait for 2 WEEKS! But then just decided to get another service. I went through the motions of deleting my account. But they recently charged me for a prescription I haven't renewed. I plan on disputing it so I'll see how that goes but don't trust them!