Don’t trust Simple Health has now turned into a scam. I used their company for 2 years with no problem until now. They randomly switched to a “cash-pay only” platform and do not accept insurance anymore. They also didn’t alert their customers of this change and expected us all to be okay with it. My birth control went from free with insurance to $60 every refill. They claim to provide “affordable birth control”, but that’s just a lie now.

Terrible Customer Service I moved recently. After trying to update my address multiple times, simple health still shipped my order to the wrong address. The website makes it almost impossible to update any details. Then, I tried to contact customer support telling them what had happened and they basically told me it was my fault. They did not help in any way, they did not try to make the situation better. They pretty much told me I'm out $60 dollars, and if I wanted I could pay another $60 to get my birth control. I told them I was going to find another company -- and you should too.

Just want your money I have been using simple health now for a couple of year. I never had a problem till recently. As of today I noticed that for whatever reason I’m being charged $80 for my birth control that I used to get for free with my insurance. Apparently I was charged $80 in August too but I didn’t notice. Normally this wouldn’t be a problem if I was notified of this new change. But I wasn’t notified whatsoever. My insurance also didn’t change so that is very frustrating. They act like they want to help women and make things easy and affordable but it looks to me that they don’t care anymore. Very disappointed they definitely lost a patient.

Kept switching the brand up Quick shipping & fast communication. But, I started receiving generics for my original birth control. Within a 4 month span, I had received 3 different brands. And it takes my body time to get used to each of those. I contacted them & they let me know they do send out a generic version. But I did not realize I would be getting a different version/brand each time. Will not be using anymore!

Great idea in theory Great idea in theory, but the company doesn't do its best to make sure deliveries are on time or that the BC prescribed is the right amount for their patients. Within two days of me starting the Xulane patch, I was hit with intense nausea and vomiting, I couldn't even keep water down. Had to go to the hospital. I liked how they included the internal condom and emergency contraception, but now I'm weary to take anything they give me considering what the BC did to me.