So many hoops to jump through So many hoops to jump through. Paused a prescription, wanted to resume, essentially impossible to do. Simple Health was less than helpful. Additionally I chose to add an Ella emergency contraception to my next auto ship birth control order and by the time it was finally ready to ship they told me my prescription had expired and I'd need to get the emergency contraception with my next auto ship, another 3 months out. Would not recommend.

They lied to my face in writing and… They lied to my face in writing and told me my insurance “changed and stopped supporting simplehealth” and auto charged me $80 a month for birth control. I called my insurance and they said nothing had changed and they still supported my prescription. I confronted them with the reference number and immediately they confirmed and sent out my order within minutes. Complete lied to my face to try to get me to pay cash. What a SCAM

Great idea in theory Great idea in theory, but the company doesn't do its best to make sure deliveries are on time or that the BC prescribed is the right amount for their patients. Within two days of me starting the Xulane patch, I was hit with intense nausea and vomiting, I couldn't even keep water down. Had to go to the hospital. I liked how they included the internal condom and emergency contraception, but now I'm weary to take anything they give me considering what the BC did to me.

Terrible Customer Service I moved recently. After trying to update my address multiple times, simple health still shipped my order to the wrong address. The website makes it almost impossible to update any details. Then, I tried to contact customer support telling them what had happened and they basically told me it was my fault. They did not help in any way, they did not try to make the situation better. They pretty much told me I'm out $60 dollars, and if I wanted I could pay another $60 to get my birth control. I told them I was going to find another company -- and you should too.

Just want your money I have been using simple health now for a couple of year. I never had a problem till recently. As of today I noticed that for whatever reason I’m being charged $80 for my birth control that I used to get for free with my insurance. Apparently I was charged $80 in August too but I didn’t notice. Normally this wouldn’t be a problem if I was notified of this new change. But I wasn’t notified whatsoever. My insurance also didn’t change so that is very frustrating. They act like they want to help women and make things easy and affordable but it looks to me that they don’t care anymore. Very disappointed they definitely lost a patient.