They lied to my face in writing and… They lied to my face in writing and told me my insurance “changed and stopped supporting simplehealth” and auto charged me $80 a month for birth control. I called my insurance and they said nothing had changed and they still supported my prescription. I confronted them with the reference number and immediately they confirmed and sent out my order within minutes. Complete lied to my face to try to get me to pay cash. What a SCAM

So many hoops to jump through So many hoops to jump through. Paused a prescription, wanted to resume, essentially impossible to do. Simple Health was less than helpful. Additionally I chose to add an Ella emergency contraception to my next auto ship birth control order and by the time it was finally ready to ship they told me my prescription had expired and I'd need to get the emergency contraception with my next auto ship, another 3 months out. Would not recommend.

Super bad experience Not good experience! I ordered a birth control ring, and they send me the ring and 2 other items without my confirmation. My insurance cover all the items does not mean I want all the items! Contact the phone number they messaged me, emailed them, asking them not to send the product this week because I’m not home, no response for days , and they still send the product a week before I can get home, and now I’m very worried that the package will get lost. There’s no phone number can call through, only a computer voice answer your call then hang off after several seconds !

it’s giving scam and bad customer service i ordered a specific type of birth control and they sent me something totally random :/ when i asked about it they said it was a generic, but charged me the same amount. aren’t generics supposed to be cheaper ?? and why would you send me something i didn’t order when the confirmation email says i will be getting the brand i ordered ? just the worst.

Kept switching the brand up Quick shipping & fast communication. But, I started receiving generics for my original birth control. Within a 4 month span, I had received 3 different brands. And it takes my body time to get used to each of those. I contacted them & they let me know they do send out a generic version. But I did not realize I would be getting a different version/brand each time. Will not be using anymore!