Moving away from insurance to cash is… Moving away from insurance to cash is the worst thing you can do to people, especially during these horrendous financial times. Such a slap in the face and its just plain selfish. Another example of how healthcare has moved away from taking care of the patient. Its all about making money off of people

Total waste of time I was charged $80 on August 1st for my four month pill refill. I STILL have not even received a shipping confirmation much less my pills. I'm completely unprotected against pregnancy. Today I was charged $80 again. This is ridiculous and "please give us up to 5 business days to respond" is absolutely unacceptable when it comes to important health issues.

So many hoops to jump through So many hoops to jump through. Paused a prescription, wanted to resume, essentially impossible to do. Simple Health was less than helpful. Additionally I chose to add an Ella emergency contraception to my next auto ship birth control order and by the time it was finally ready to ship they told me my prescription had expired and I'd need to get the emergency contraception with my next auto ship, another 3 months out. Would not recommend.

Terrible Customer Service I moved recently. After trying to update my address multiple times, simple health still shipped my order to the wrong address. The website makes it almost impossible to update any details. Then, I tried to contact customer support telling them what had happened and they basically told me it was my fault. They did not help in any way, they did not try to make the situation better. They pretty much told me I'm out $60 dollars, and if I wanted I could pay another $60 to get my birth control. I told them I was going to find another company -- and you should too.

They lied to my face in writing and… They lied to my face in writing and told me my insurance “changed and stopped supporting simplehealth” and auto charged me $80 a month for birth control. I called my insurance and they said nothing had changed and they still supported my prescription. I confronted them with the reference number and immediately they confirmed and sent out my order within minutes. Complete lied to my face to try to get me to pay cash. What a SCAM