Issela Rios
GBTerrible Customer Service I moved recently. After trying to update my address multiple times, simple health still shipped my order to the wrong address. The website makes it almost impossible to update any details. Then, I tried to contact customer support telling them what had happened and they basically told me it was my fault. They did not help in any way, they did not try to make the situation better. They pretty much told me I'm out $60 dollars, and if I wanted I could pay another $60 to get my birth control. I told them I was going to find another company -- and you should too.
Clayton Courtney
GBNothing but thieves Nothing but thieves. I noticed a payment for $59.99 on my credit card statement and had to Google what it was. Checked my apple subscriptions and there was nothing there. Emailed support and told them I have no idea what the payment was for and the basically told me “tough luck” you have now paid and you have the full year to use it and we will not provide a refund.
Ashley
GBDefinitely a scam Well, I wish I had read these reviews before trying SimpleHealth. Despite having Blue Cross Blue Shield (a very very common insurance), they do not accept my insurance. They threatened to charge me for $75 unless I cancelled the subscription within 24 hours. They also refused to refund me for a $20 consultation fee. No doubt in my mind this company is a scam. What healthcare subscription service wouldn't accept Blue Cross?
erick Jones
GBKept switching the brand up Quick shipping & fast communication. But, I started receiving generics for my original birth control. Within a 4 month span, I had received 3 different brands. And it takes my body time to get used to each of those. I contacted them & they let me know they do send out a generic version. But I did not realize I would be getting a different version/brand each time. Will not be using anymore!
Carolyn
GB100% recommend!! I honestly LOVED my experience with Simple Health. I wanted to switch my brand of pill since I was having issues with my old one, and their team answered all the questions I had with expertise. They were super transparent with me on side effects, pricing, shipping, etc! I love that I don’t have to remember to go and pick up my new packs and they just come straight to me - especially during covid. Would 100% recommend.