Terrible Customer Service I moved recently. After trying to update my address multiple times, simple health still shipped my order to the wrong address. The website makes it almost impossible to update any details. Then, I tried to contact customer support telling them what had happened and they basically told me it was my fault. They did not help in any way, they did not try to make the situation better. They pretty much told me I'm out $60 dollars, and if I wanted I could pay another $60 to get my birth control. I told them I was going to find another company -- and you should too.

Horrible customer service Horrible customer service. I have advised of my issue through chat and the bot’s answers were completely irrelevant. I was instructed to email the customer support center. I have emailed twice and received no response. They do not bill my insurance company and just charge my credit card each month. Do not use this company!

Great idea in theory Great idea in theory, but the company doesn't do its best to make sure deliveries are on time or that the BC prescribed is the right amount for their patients. Within two days of me starting the Xulane patch, I was hit with intense nausea and vomiting, I couldn't even keep water down. Had to go to the hospital. I liked how they included the internal condom and emergency contraception, but now I'm weary to take anything they give me considering what the BC did to me.

Bad service Placed order on 3/18, it's now 3/30 and I haven't gotten my stuff delivered already. They just now sent me an email saying they couldn't fill the prescription. This was my first time using insurance and it's taking way longer than when I would pay out of pocket. Also they don't answer emails well and leave you hanging wondering what's gonna happen next. Seriously sucks please try another website that actually works.

They lied to my face in writing and… They lied to my face in writing and told me my insurance “changed and stopped supporting simplehealth” and auto charged me $80 a month for birth control. I called my insurance and they said nothing had changed and they still supported my prescription. I confronted them with the reference number and immediately they confirmed and sent out my order within minutes. Complete lied to my face to try to get me to pay cash. What a SCAM