Total waste of time I was charged $80 on August 1st for my four month pill refill. I STILL have not even received a shipping confirmation much less my pills. I'm completely unprotected against pregnancy. Today I was charged $80 again. This is ridiculous and "please give us up to 5 business days to respond" is absolutely unacceptable when it comes to important health issues.

Horrible customer service Horrible customer service. I have advised of my issue through chat and the bot’s answers were completely irrelevant. I was instructed to email the customer support center. I have emailed twice and received no response. They do not bill my insurance company and just charge my credit card each month. Do not use this company!

Kept switching the brand up Quick shipping & fast communication. But, I started receiving generics for my original birth control. Within a 4 month span, I had received 3 different brands. And it takes my body time to get used to each of those. I contacted them & they let me know they do send out a generic version. But I did not realize I would be getting a different version/brand each time. Will not be using anymore!

Absolutely terrible! Absolutely terrible!! I have stopped taking birth control for almost a year now because of adverse side effects. However I am still being charged and sent birth control every 3 months. I am being refused a refund and was told that my subscription is now 100% canceled. Now they have transferred to twentyeight which is now charging me. I have screen shots and emails that prove my subscription is canceled and I’m still being refused a refund. This is the worst thing I have ever had to deal with and I will soon be seeking legal advise.

Don’t trust Simple Health has now turned into a scam. I used their company for 2 years with no problem until now. They randomly switched to a “cash-pay only” platform and do not accept insurance anymore. They also didn’t alert their customers of this change and expected us all to be okay with it. My birth control went from free with insurance to $60 every refill. They claim to provide “affordable birth control”, but that’s just a lie now.