Angela J
GBSuper bad experience Not good experience! I ordered a birth control ring, and they send me the ring and 2 other items without my confirmation. My insurance cover all the items does not mean I want all the items! Contact the phone number they messaged me, emailed them, asking them not to send the product this week because I’m not home, no response for days , and they still send the product a week before I can get home, and now I’m very worried that the package will get lost. There’s no phone number can call through, only a computer voice answer your call then hang off after several seconds !
Alexis Delgado
GBAfter reading a couple of the reviews After reading a couple of the reviews , I see that simple health kept changing my brand maybe because they didn’t have the item anymore. I told their doctor I didn’t want to use a particular brand and I researched it. She told me to take reviews with a grain of salt. Happy people don’t complain only negative people take the time to write a negative review.
Clayton Courtney
GBNothing but thieves Nothing but thieves. I noticed a payment for $59.99 on my credit card statement and had to Google what it was. Checked my apple subscriptions and there was nothing there. Emailed support and told them I have no idea what the payment was for and the basically told me “tough luck” you have now paid and you have the full year to use it and we will not provide a refund.
Issela Rios
GBTerrible Customer Service I moved recently. After trying to update my address multiple times, simple health still shipped my order to the wrong address. The website makes it almost impossible to update any details. Then, I tried to contact customer support telling them what had happened and they basically told me it was my fault. They did not help in any way, they did not try to make the situation better. They pretty much told me I'm out $60 dollars, and if I wanted I could pay another $60 to get my birth control. I told them I was going to find another company -- and you should too.
Savannah
GBAbsolutely terrible! Absolutely terrible!! I have stopped taking birth control for almost a year now because of adverse side effects. However I am still being charged and sent birth control every 3 months. I am being refused a refund and was told that my subscription is now 100% canceled. Now they have transferred to twentyeight which is now charging me. I have screen shots and emails that prove my subscription is canceled and I’m still being refused a refund. This is the worst thing I have ever had to deal with and I will soon be seeking legal advise.