Just want your money I have been using simple health now for a couple of year. I never had a problem till recently. As of today I noticed that for whatever reason I’m being charged $80 for my birth control that I used to get for free with my insurance. Apparently I was charged $80 in August too but I didn’t notice. Normally this wouldn’t be a problem if I was notified of this new change. But I wasn’t notified whatsoever. My insurance also didn’t change so that is very frustrating. They act like they want to help women and make things easy and affordable but it looks to me that they don’t care anymore. Very disappointed they definitely lost a patient.

Absolutely terrible! Absolutely terrible!! I have stopped taking birth control for almost a year now because of adverse side effects. However I am still being charged and sent birth control every 3 months. I am being refused a refund and was told that my subscription is now 100% canceled. Now they have transferred to twentyeight which is now charging me. I have screen shots and emails that prove my subscription is canceled and I’m still being refused a refund. This is the worst thing I have ever had to deal with and I will soon be seeking legal advise.

Moving away from insurance to cash is… Moving away from insurance to cash is the worst thing you can do to people, especially during these horrendous financial times. Such a slap in the face and its just plain selfish. Another example of how healthcare has moved away from taking care of the patient. Its all about making money off of people

it’s giving scam and bad customer service i ordered a specific type of birth control and they sent me something totally random :/ when i asked about it they said it was a generic, but charged me the same amount. aren’t generics supposed to be cheaper ?? and why would you send me something i didn’t order when the confirmation email says i will be getting the brand i ordered ? just the worst.

Don't trust the sponsorships! I started the service a year ago and had no issues until 2 weeks ago. It was time to renew my prescription and for some reason couldn't verify my phone number. I tried contacting them thinking I need to wait for 2 WEEKS! But then just decided to get another service. I went through the motions of deleting my account. But they recently charged me for a prescription I haven't renewed. I plan on disputing it so I'll see how that goes but don't trust them!