it’s giving scam and bad customer service i ordered a specific type of birth control and they sent me something totally random :/ when i asked about it they said it was a generic, but charged me the same amount. aren’t generics supposed to be cheaper ?? and why would you send me something i didn’t order when the confirmation email says i will be getting the brand i ordered ? just the worst.

Nothing but thieves Nothing but thieves. I noticed a payment for $59.99 on my credit card statement and had to Google what it was. Checked my apple subscriptions and there was nothing there. Emailed support and told them I have no idea what the payment was for and the basically told me “tough luck” you have now paid and you have the full year to use it and we will not provide a refund.

So many hoops to jump through So many hoops to jump through. Paused a prescription, wanted to resume, essentially impossible to do. Simple Health was less than helpful. Additionally I chose to add an Ella emergency contraception to my next auto ship birth control order and by the time it was finally ready to ship they told me my prescription had expired and I'd need to get the emergency contraception with my next auto ship, another 3 months out. Would not recommend.

Super bad experience Not good experience! I ordered a birth control ring, and they send me the ring and 2 other items without my confirmation. My insurance cover all the items does not mean I want all the items! Contact the phone number they messaged me, emailed them, asking them not to send the product this week because I’m not home, no response for days , and they still send the product a week before I can get home, and now I’m very worried that the package will get lost. There’s no phone number can call through, only a computer voice answer your call then hang off after several seconds !

Just want your money I have been using simple health now for a couple of year. I never had a problem till recently. As of today I noticed that for whatever reason I’m being charged $80 for my birth control that I used to get for free with my insurance. Apparently I was charged $80 in August too but I didn’t notice. Normally this wouldn’t be a problem if I was notified of this new change. But I wasn’t notified whatsoever. My insurance also didn’t change so that is very frustrating. They act like they want to help women and make things easy and affordable but it looks to me that they don’t care anymore. Very disappointed they definitely lost a patient.