So many hoops to jump through So many hoops to jump through. Paused a prescription, wanted to resume, essentially impossible to do. Simple Health was less than helpful. Additionally I chose to add an Ella emergency contraception to my next auto ship birth control order and by the time it was finally ready to ship they told me my prescription had expired and I'd need to get the emergency contraception with my next auto ship, another 3 months out. Would not recommend.

Horrible customer service Horrible customer service. I have advised of my issue through chat and the bot’s answers were completely irrelevant. I was instructed to email the customer support center. I have emailed twice and received no response. They do not bill my insurance company and just charge my credit card each month. Do not use this company!

Great idea in theory Great idea in theory, but the company doesn't do its best to make sure deliveries are on time or that the BC prescribed is the right amount for their patients. Within two days of me starting the Xulane patch, I was hit with intense nausea and vomiting, I couldn't even keep water down. Had to go to the hospital. I liked how they included the internal condom and emergency contraception, but now I'm weary to take anything they give me considering what the BC did to me.

Bad service Placed order on 3/18, it's now 3/30 and I haven't gotten my stuff delivered already. They just now sent me an email saying they couldn't fill the prescription. This was my first time using insurance and it's taking way longer than when I would pay out of pocket. Also they don't answer emails well and leave you hanging wondering what's gonna happen next. Seriously sucks please try another website that actually works.

Super bad experience Not good experience! I ordered a birth control ring, and they send me the ring and 2 other items without my confirmation. My insurance cover all the items does not mean I want all the items! Contact the phone number they messaged me, emailed them, asking them not to send the product this week because I’m not home, no response for days , and they still send the product a week before I can get home, and now I’m very worried that the package will get lost. There’s no phone number can call through, only a computer voice answer your call then hang off after several seconds !