Super bad experience Not good experience! I ordered a birth control ring, and they send me the ring and 2 other items without my confirmation. My insurance cover all the items does not mean I want all the items! Contact the phone number they messaged me, emailed them, asking them not to send the product this week because I’m not home, no response for days , and they still send the product a week before I can get home, and now I’m very worried that the package will get lost. There’s no phone number can call through, only a computer voice answer your call then hang off after several seconds !

Don't trust the sponsorships! I started the service a year ago and had no issues until 2 weeks ago. It was time to renew my prescription and for some reason couldn't verify my phone number. I tried contacting them thinking I need to wait for 2 WEEKS! But then just decided to get another service. I went through the motions of deleting my account. But they recently charged me for a prescription I haven't renewed. I plan on disputing it so I'll see how that goes but don't trust them!

They lied to my face in writing and… They lied to my face in writing and told me my insurance “changed and stopped supporting simplehealth” and auto charged me $80 a month for birth control. I called my insurance and they said nothing had changed and they still supported my prescription. I confronted them with the reference number and immediately they confirmed and sent out my order within minutes. Complete lied to my face to try to get me to pay cash. What a SCAM

Terrible Customer Service I moved recently. After trying to update my address multiple times, simple health still shipped my order to the wrong address. The website makes it almost impossible to update any details. Then, I tried to contact customer support telling them what had happened and they basically told me it was my fault. They did not help in any way, they did not try to make the situation better. They pretty much told me I'm out $60 dollars, and if I wanted I could pay another $60 to get my birth control. I told them I was going to find another company -- and you should too.

So many hoops to jump through So many hoops to jump through. Paused a prescription, wanted to resume, essentially impossible to do. Simple Health was less than helpful. Additionally I chose to add an Ella emergency contraception to my next auto ship birth control order and by the time it was finally ready to ship they told me my prescription had expired and I'd need to get the emergency contraception with my next auto ship, another 3 months out. Would not recommend.