Ashley
GBDefinitely a scam Well, I wish I had read these reviews before trying SimpleHealth. Despite having Blue Cross Blue Shield (a very very common insurance), they do not accept my insurance. They threatened to charge me for $75 unless I cancelled the subscription within 24 hours. They also refused to refund me for a $20 consultation fee. No doubt in my mind this company is a scam. What healthcare subscription service wouldn't accept Blue Cross?
Heather Harris
GBHorrible customer service Horrible customer service. I have advised of my issue through chat and the bot’s answers were completely irrelevant. I was instructed to email the customer support center. I have emailed twice and received no response. They do not bill my insurance company and just charge my credit card each month. Do not use this company!
Danielle
GBDon't trust the sponsorships! I started the service a year ago and had no issues until 2 weeks ago. It was time to renew my prescription and for some reason couldn't verify my phone number. I tried contacting them thinking I need to wait for 2 WEEKS! But then just decided to get another service. I went through the motions of deleting my account. But they recently charged me for a prescription I haven't renewed. I plan on disputing it so I'll see how that goes but don't trust them!
Clayton Courtney
GBNothing but thieves Nothing but thieves. I noticed a payment for $59.99 on my credit card statement and had to Google what it was. Checked my apple subscriptions and there was nothing there. Emailed support and told them I have no idea what the payment was for and the basically told me “tough luck” you have now paid and you have the full year to use it and we will not provide a refund.
Angela J
GBSuper bad experience Not good experience! I ordered a birth control ring, and they send me the ring and 2 other items without my confirmation. My insurance cover all the items does not mean I want all the items! Contact the phone number they messaged me, emailed them, asking them not to send the product this week because I’m not home, no response for days , and they still send the product a week before I can get home, and now I’m very worried that the package will get lost. There’s no phone number can call through, only a computer voice answer your call then hang off after several seconds !