Clayton Courtney
GBNothing but thieves Nothing but thieves. I noticed a payment for $59.99 on my credit card statement and had to Google what it was. Checked my apple subscriptions and there was nothing there. Emailed support and told them I have no idea what the payment was for and the basically told me “tough luck” you have now paid and you have the full year to use it and we will not provide a refund.
erick Jones
GBKept switching the brand up Quick shipping & fast communication. But, I started receiving generics for my original birth control. Within a 4 month span, I had received 3 different brands. And it takes my body time to get used to each of those. I contacted them & they let me know they do send out a generic version. But I did not realize I would be getting a different version/brand each time. Will not be using anymore!
cora
GBit’s giving scam and bad customer service i ordered a specific type of birth control and they sent me something totally random :/ when i asked about it they said it was a generic, but charged me the same amount. aren’t generics supposed to be cheaper ?? and why would you send me something i didn’t order when the confirmation email says i will be getting the brand i ordered ? just the worst.
Angela J
GBSuper bad experience Not good experience! I ordered a birth control ring, and they send me the ring and 2 other items without my confirmation. My insurance cover all the items does not mean I want all the items! Contact the phone number they messaged me, emailed them, asking them not to send the product this week because I’m not home, no response for days , and they still send the product a week before I can get home, and now I’m very worried that the package will get lost. There’s no phone number can call through, only a computer voice answer your call then hang off after several seconds !
Issela Rios
GBTerrible Customer Service I moved recently. After trying to update my address multiple times, simple health still shipped my order to the wrong address. The website makes it almost impossible to update any details. Then, I tried to contact customer support telling them what had happened and they basically told me it was my fault. They did not help in any way, they did not try to make the situation better. They pretty much told me I'm out $60 dollars, and if I wanted I could pay another $60 to get my birth control. I told them I was going to find another company -- and you should too.