We have several outstanding support… We have several outstanding support tickets that are yet to be resolved. We never receive a call back on any of these issues to give us a progress report unless we contact our sales rep. Our lanes will just crash for no reason and then the printer stops working or the scanner stops working in the middle of an order. Right now Lane 1 has no customer screen because they can't figure out how to turn it back on and have the cashier side working right. Constant issues that we're told no one else ever has which I find hard to believe that we would be the only store to have these problems. Very dissatisfied.

”IT Retail is a great POS solution ”IT Retail is a great POS solution. It is founded by a grocer and has very practical applications. I've been using it for over ten years and it works great for our operations. Also their support team is really responsive!” Mike Johnstone VP Goodwin and Sons Markets

Harry W was super helpful answering all… Harry W was super helpful answering all my questions and setting up my label printer with my new system. There was no wait and i was able to reach him and get my issue resolved very quickly.

Everyone I have worked with has been… Everyone I have worked with has been exceptional! I can be a difficult customer and they have handle every request and concern with professionalism. I would recommend IT Retail to my closest friends.

Great POS System and hardware for my grocery store. I was skeptical about it, if it would be easy to learn, but it’s a great POS System very easy to learn and understand, and the hardware is great, too. Also Ciara gave me a great training sessions and she was with on going live the first day. Also they offer more training if ever need more help.