Started off very well From my perspective, SetraHost are a new player in the hosting market which probably explains their determination to establish a great reputation. Since moving to them, they have been professional, knowledgeable and responsive. It's fair to say they have exceeded my expectations. I would definitely recommend them to anyone in need of website hosting. This paragraph written in July 2020. Update- December 28th 2020. All servers down and no response from customer service or via Twitter. Problem now resolved but I took one star off.

Exceeded my expectations Have been a costumer for 1 year. The speed, quality and stability of the servers are a huge differential, but the best part is the customer service, that exceeded my expectations (thank you Damon). I highly recommend their services.

Domain Transfer went so smooth! Just spent the evening transferring all my domains over. SetraHost is the place they will call their forever home. They have phenomenal support. They answered all my questions, showed me directly where to process it, walked me through the tough part. I'm so happy to have my websites on SetraHost. I know they are in great hands.

Small Business who promises not to increase the price! I tweeted about how I wanted to take my blog self-hosted back in Feb 2019 and SetraHost got in touch and kindly offered to work with me. I really appreciated how 'real' the conversations and support I received felt. The fact that they also promise to never increase their prices was a big one for me too, as many other hosting companies charge stupid amounts in the second year. I had a few issues with accessing my blog back in the Summer where I had messed up my settings and it did take them a longer time than expected to fix but they did so respectfully and also apologised. SetraHost do have room for improvement and are not perfect but if you are looking to invest in a small business and recieve personal support then SetraHost may be for you!

Beyond happy with Setrahost! Beyond happy with Setrahost! This is probably going to sound like a paid review but it isn't. I used to use Hostgator and after having my website go down for 4 hours I posted on Twitter asking for help switching to a different host. Setrahost reached out to me within 15 minutes and offered help without even pitching me on their service. They simply answered my question and told me how to change hosts. After looking into them more I reached out to them on Twitter again and switched to them. Since then I have been nothing but happy! My site responds faster than it ever did, it has yet to go down for even a minute, and I pay 1/10 of what I did with Hostgator. Would definitely recommend to anyone. 5/5 stars well earned