Sherry
GBGreat experience This is my second year using Pettable. It is a very easy, but most of all courteous and helpful process. I highly recommend
A R
GBI was waiting on a therapist… I was waiting on having a therapist contact me from US Service Animals but due to my phone carrier sending blocked calls to my voicemail I had to look for another alternative company that will provide me an ESA letter for my pup. Lightweight panicking Pettable ESA popped up on my IG feed - I thought I would give them a chance. I couldnt believe how easy it was to apply and book an appointment with a licensed therapist. I now have a working therapist & waiting to be approved for my housing letter. Will definitely look to Pettable for all my future ESA letters.
Bolivar Martinez
GBAmazing process I never thought this was actually legit and the whole process was smooth, An actual licensed therapist calls you and Evaluates you . Simply taken away by words of how amazing it was.
Olivia Mia
GBGreat experience It was very easy to set up the appt for my interview with the health provider, Kya Miller. She was very kind and helpful. I got my ESA letter in just a few hours.
JoAnne Schaberick
GBNo show therapist and terrible customer support follow up I have been on customer support chat for the last 45 minutes and am increasingly frustrated. Rebecca Watson was scheduled to meet with me an hour ago and was a no show. I understand things come up but I received no communication about rescheduling prior to the call time and pettable customer service has not been very helpful. I received no apology or any indication of the inconvenience this may have caused until I brought it up 6 messages in. It is now being suggested that I need to reschedule later this week. The tone of the "help" I have received thus far has very much reflected an attitude that this is my problem to solve. Finally, after offering a tepid "i'm sorry for the inconvenience with your provider", the support rep offered to "waive the rescheduling fee". For. a. call. they. missed! Laughable.