Sherry
GBGreat experience This is my second year using Pettable. It is a very easy, but most of all courteous and helpful process. I highly recommend
Lilia Bush
GBSimple, quick, professional I had a pleasant conversation with a licensed social worker where I was able to share my experience and ask questions. She also informed me about my rights and how to keep my dog certified for years to come.
A R
GBI was waiting on a therapist… I was waiting on having a therapist contact me from US Service Animals but due to my phone carrier sending blocked calls to my voicemail I had to look for another alternative company that will provide me an ESA letter for my pup. Lightweight panicking Pettable ESA popped up on my IG feed - I thought I would give them a chance. I couldnt believe how easy it was to apply and book an appointment with a licensed therapist. I now have a working therapist & waiting to be approved for my housing letter. Will definitely look to Pettable for all my future ESA letters.
JoAnne Schaberick
GBNo show therapist and terrible customer support follow up I have been on customer support chat for the last 45 minutes and am increasingly frustrated. Rebecca Watson was scheduled to meet with me an hour ago and was a no show. I understand things come up but I received no communication about rescheduling prior to the call time and pettable customer service has not been very helpful. I received no apology or any indication of the inconvenience this may have caused until I brought it up 6 messages in. It is now being suggested that I need to reschedule later this week. The tone of the "help" I have received thus far has very much reflected an attitude that this is my problem to solve. Finally, after offering a tepid "i'm sorry for the inconvenience with your provider", the support rep offered to "waive the rescheduling fee". For. a. call. they. missed! Laughable.
Bolivar Martinez
GBAmazing process I never thought this was actually legit and the whole process was smooth, An actual licensed therapist calls you and Evaluates you . Simply taken away by words of how amazing it was.