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GBThanks to Pettable i am now in my… Thanks to Pettable i am now in my apartment with my dog Gracey! I paid for 24 hr express turn around and the service was flawless. Christopher Armbruster was amazing and took care of my needs, was on time, fantastic communication. Thanks again Pettable i am truly so happy! A++
JoAnne Schaberick
GBNo show therapist and terrible customer support follow up I have been on customer support chat for the last 45 minutes and am increasingly frustrated. Rebecca Watson was scheduled to meet with me an hour ago and was a no show. I understand things come up but I received no communication about rescheduling prior to the call time and pettable customer service has not been very helpful. I received no apology or any indication of the inconvenience this may have caused until I brought it up 6 messages in. It is now being suggested that I need to reschedule later this week. The tone of the "help" I have received thus far has very much reflected an attitude that this is my problem to solve. Finally, after offering a tepid "i'm sorry for the inconvenience with your provider", the support rep offered to "waive the rescheduling fee". For. a. call. they. missed! Laughable.
Annya
GBVery accommodating We were able to easily reschedule to accommodate our translation needs and the representative was very understanding and helpful in our situation. We were able to get approved and in a matter of 15 minutes and the entire process was very straightforward from the start. Thank you so much.
Olivia Mia
GBGreat experience It was very easy to set up the appt for my interview with the health provider, Kya Miller. She was very kind and helpful. I got my ESA letter in just a few hours.
Lilia Bush
GBSimple, quick, professional I had a pleasant conversation with a licensed social worker where I was able to share my experience and ask questions. She also informed me about my rights and how to keep my dog certified for years to come.