JoAnne Schaberick
GBNo show therapist and terrible customer support follow up I have been on customer support chat for the last 45 minutes and am increasingly frustrated. Rebecca Watson was scheduled to meet with me an hour ago and was a no show. I understand things come up but I received no communication about rescheduling prior to the call time and pettable customer service has not been very helpful. I received no apology or any indication of the inconvenience this may have caused until I brought it up 6 messages in. It is now being suggested that I need to reschedule later this week. The tone of the "help" I have received thus far has very much reflected an attitude that this is my problem to solve. Finally, after offering a tepid "i'm sorry for the inconvenience with your provider", the support rep offered to "waive the rescheduling fee". For. a. call. they. missed! Laughable.
Linda Arsenault
GBLearned a lot with task Learned a lot with task. Already had him doing basic things. Would love to see more concerning PSD training with task examples. Like clearing a room/crowd for me to get through. Lights, find. Have hand lick accomplished, just transitioned touch to hand lick when having issues. Need more. Also would prefer certificate laminate and mailed. Thanks
Rosalind Ferguson
GBJordan was empathetic and understanding… Jordan was empathetic and understanding of my needs. He made me feel comfortable and was not judgement.
Annya
GBVery accommodating We were able to easily reschedule to accommodate our translation needs and the representative was very understanding and helpful in our situation. We were able to get approved and in a matter of 15 minutes and the entire process was very straightforward from the start. Thank you so much.
Kebera Leach
GBIt was straightforward and stress free It was straightforward and stress free. Michelle was very empathetic in dealing with my situation.