amanda field wilson
NZThis app is very sneaky This app is very sneaky. My daughter did a free trial on my phone ( aged 10) and I got charged a fee after a week which I thought was an annual subscription. I looked under subscription on my phone and it wasnt there so didnt know how to unsubscribe and then got charged another ridiculous amt of money. I am very cross as it looks cute with its little pictures but they refused to refund me even though they have taken almost $200 nz dollars off me and I have never used the app. That is not caring about your customers! !!
Peggy Forstad
GBSensa.health gives excellent customer service I actually was not able to participate with Sensa.health, as I was hospitalized 3 times. When I connected with the company asking to discontinue my membership, their agent connected with me by email and was actually concerned for my welfare. She gave me immediate release from my membership and gave me a refund, which was the best response I've ever received from any company.
Deirdre Saoirse Moen
GBSensa was of literal no value to me Sensa was of literal no value to me. Worse, I didn’t get a renewal notice period to expiration. They market themselves as helping people with ADHD, but have a very anti-ADHD refund policy currently where you can only cancel a subscription two days prior to renewal (even though you weren’t notified). Given ADHD’s time blindness, this is a horrifying policy and no one with ADHD should ever consider their services. Instead of helping, it’s continuing to stress me out.
Evangelina Anaya
GBThis app has helped but wish for more The app has been giving me some great insight into myself and my habits. I do wish that there were a little more options besides journaling to help in different circumstances. But I have noticed some marked improvement in my emotional state.
Emma Justice
GBUNETHICAL This is an app designed for people with ADHD. They do not provide reminders for automatic charges. As someone with ADHD I find it difficult to manage apps and subscriptions. I deleted this app after using it only once. It does not tell you that deleting the app does not cancel the subscription. Going through my finances they have charged me over $360 in a year. Reminder I ONLY USED THE APP 1 time. I emailed customer service and they apologized and cancelled my subscription but stated they have a no refund policy. This is unethical and taking advantage of people with ADHD.