Meghan McCourt
GBTerrible customer service Terrible customer service. Representative Kate was rude and totally unhelpful. Buyer BEWARE!
Emma Justice
GBUNETHICAL This is an app designed for people with ADHD. They do not provide reminders for automatic charges. As someone with ADHD I find it difficult to manage apps and subscriptions. I deleted this app after using it only once. It does not tell you that deleting the app does not cancel the subscription. Going through my finances they have charged me over $360 in a year. Reminder I ONLY USED THE APP 1 time. I emailed customer service and they apologized and cancelled my subscription but stated they have a no refund policy. This is unethical and taking advantage of people with ADHD.
amanda field wilson
NZThis app is very sneaky This app is very sneaky. My daughter did a free trial on my phone ( aged 10) and I got charged a fee after a week which I thought was an annual subscription. I looked under subscription on my phone and it wasnt there so didnt know how to unsubscribe and then got charged another ridiculous amt of money. I am very cross as it looks cute with its little pictures but they refused to refund me even though they have taken almost $200 nz dollars off me and I have never used the app. That is not caring about your customers! !!
Olive Glennon
IEGangsters Gangsters. Basic content on this app nothing you wont find for free on a google search. Bought 6 months ago and reviewed then as now. SENSA disputed the review as fake but trust pilot accepted as legitimate when I proved payment. So insult to injury, 6 month automatic renew Sensa deep into my bank account and helped themselves. I disputed the charge but the lovely Kate in Sensa customer services told me tough payment was agreed when I originally bought the product. So for all you yet to be ripped off customers SAVE YOUR MONEY THIS ORGANISATION ARE RIP OFF MERCHANTS. They have already refused to refund my payment which was taken without warning or advanced notice which I believe is illegal under EU law. So I intend to look for a charge back from PayPal based on EU regulations. Looking froward to Sensa public proformance of customer care. Would appreciate if trust pilot do not remove my review based on the word of Sensa. I have proof of charge and still have the email and proof of payment for original payment. Stay away
Sophie
IMPointless, unhelpful and predatory app Pointless and unhelpful app. It has some basical functionality you can get across any journalling app, and some information about ADHD that you can only read one chunk of per day. Bonus: the app is specifically marketed towards ADHDers, but doesn't send any reminders about auto-renewal. And it is pricey for what it is. Honestly seems predatory, would not recommend.