Alexander S Rutenbeck
GBFor someone like myself who has been… For someone like myself who has been diagnosed previously by a psychiatrist it’s a great convenient option while searching for a practice locally. If I am not able to find someone locally I will utilize it again. Thank you DONE ✅
Patrick
GBProcess is simple and easy Process is simple and easy. Doctors and support team are also very helpful.
silver rockstar
GBDO NOT SIGN UP!!! IF YOU WANNA BE DONE... I am writing to share a concerning experience I recently had with DONE, which I believe warrants public attention. Upon registering with the company two days ago, I encountered several unexpected financial charges that were not transparently disclosed during the sign-up process. Specifically, I was charged a $199 membership fee that was not clearly mentioned at any point prior to the transaction. Additionally, my initial appointment wa canceled, and I was subsequently billed a $99 "reschedule" fee. Moreover, the customer service provided was highly unsatisfactory. During an interaction with one of their representatives, I felt belittled and disrespected, akin to how one might speak to a young child. This experience has led me to decide against using their services in the future, to the extent that I would prefer paying triple the price for a competitor’s services rather than continuing with DONE... Given these circumstances, I strongly advise others to consider this information and exercise caution before signing up with DONE. I am also in the process of reporting this issue to the relevant people... To save them the grief and stress of dealing with these money-hungry people.
Kendall
SEEasy to get assistance Easy to get assistance. Quick responses. Great provider!
Daniel Hunley
GBThis is my 3rd negative review of Done This is my 3rd negative review of Done. I first tried in ‘22. I spent 20 minutes with a clinician during my first week. Six months later, I needed a question answered and it took my clinician 2 weeks to answer, so I posted here and cancelled. In august of 23, I guessed they might have gotten the communication bugs fixed, so I signed up again. I didn’t hear from anyone for several days, and there is literally no way to solicit any help from their mobile site. I posted negatively here and was matched with a provider within three hours. (Their support staff on this site is 200x more responsive than their actual service providers. Be aware.) This provider cut my dose (that I’ve taken for 15 years) from 30mgs to 10mgs. She didn’t tell me she was cutting my dose in the meeting. I found out at the pharmacy. Cue another 2-3 days of communication trying to get it fixed and the provider refusing. I cancelled in August. This morning I got a notification that they tried to run my card again, 7 months later. It was an old card, so it was declined. Why would they resume charging without my consent 7 months later? This business is a dumpster fire. A pure dumpster fire.