silver rockstar
GBDO NOT SIGN UP!!! IF YOU WANNA BE DONE... I am writing to share a concerning experience I recently had with DONE, which I believe warrants public attention. Upon registering with the company two days ago, I encountered several unexpected financial charges that were not transparently disclosed during the sign-up process. Specifically, I was charged a $199 membership fee that was not clearly mentioned at any point prior to the transaction. Additionally, my initial appointment wa canceled, and I was subsequently billed a $99 "reschedule" fee. Moreover, the customer service provided was highly unsatisfactory. During an interaction with one of their representatives, I felt belittled and disrespected, akin to how one might speak to a young child. This experience has led me to decide against using their services in the future, to the extent that I would prefer paying triple the price for a competitor’s services rather than continuing with DONE... Given these circumstances, I strongly advise others to consider this information and exercise caution before signing up with DONE. I am also in the process of reporting this issue to the relevant people... To save them the grief and stress of dealing with these money-hungry people.
Emily
GBAwesome Service The provider I see has been excellent. She is responsive to messages and makes our appointments worthwhile. I haven't had issues getting my medications sent to my pharmacy, and when I had an issue with insurance coverage, my provider helped right away.
Tina S
GBImpossible to cancel membership & crappy sevice I’ve been trying to cancel my membership for almost a week now and support keeps giving me the run around. They keep trying to charge my card when I paused my membership already and now the won’t cancel it at all. I had a terrible rude provider and would never recommend or use this online service again. Crappy service.
X
GBRemoved my membership I told these clowns to delete my credit card because they couldn't stop freaking charging it and they removed my PAID MEMBERSHIP AND CANCELED MY APPOINTMENT YET AGAIN! Edit: Doesn't seem like these canned responses are doing any good. Shocking to see done more preoccupied with submitting fake reviews instead of resolving all these complaints for good.
Colleen k
GBI am thrilled to have discovered DONE I am thrilled to have discovered DONE. Treating my ADHD has improved my life beyond measure. Thank you so much!