customer
GBMy clinician is very compassionate and… My clinician is very compassionate and helpful. She informs me of everything I need to know and shows care and concern for my well being
Colleen k
GBI am thrilled to have discovered DONE I am thrilled to have discovered DONE. Treating my ADHD has improved my life beyond measure. Thank you so much!
customer
GBMy clinician is great and very easy to… My clinician is great and very easy to talk to and as most doctors don’t listen, she really pays attention and gives well thought out solutions to problems I will be having:
Daniel Hunley
GBThis is my 3rd negative review of Done This is my 3rd negative review of Done. I first tried in ‘22. I spent 20 minutes with a clinician during my first week. Six months later, I needed a question answered and it took my clinician 2 weeks to answer, so I posted here and cancelled. In august of 23, I guessed they might have gotten the communication bugs fixed, so I signed up again. I didn’t hear from anyone for several days, and there is literally no way to solicit any help from their mobile site. I posted negatively here and was matched with a provider within three hours. (Their support staff on this site is 200x more responsive than their actual service providers. Be aware.) This provider cut my dose (that I’ve taken for 15 years) from 30mgs to 10mgs. She didn’t tell me she was cutting my dose in the meeting. I found out at the pharmacy. Cue another 2-3 days of communication trying to get it fixed and the provider refusing. I cancelled in August. This morning I got a notification that they tried to run my card again, 7 months later. It was an old card, so it was declined. Why would they resume charging without my consent 7 months later? This business is a dumpster fire. A pure dumpster fire.
Rachel
GBTHIS COMPANY SUCKS!!!!!! THIS COMPANY SUCKS!!!!!! My mother signed up to talk to a psychiatrist and when she went to get connected to the zoom call, she was having an audio issue and asked if she could call instead of the zoom, and they refused her request and the provider ended the call and charged her a $99 NO SHOW FEE!!!!!! And then they charged her $199 for a membership fee without her even wanting a membership. Worst ever they steal your money.