Laura
GBThe computer crashes 9 times out of 10 The computer crashes 9 times out of 10, and causes a lot of frustration to our kids by not working properly. It seems very cheaply made. The charger for the armband also doesn't work reliably (even though we've been sent a replacement, that one doesn't work well either).
Peachplum Pear
GBThey charge your credit card without authorization Be aware, they will make charges to your account without previous notice! They charge me over $300 with absolutely no previous notice! When I contacted them they said if you don't contact them by the end of the year, they will charge you for the full amount, like purchasing another year, bear in mind I didn't subscribed to anything, it was clearly a one time purchase and their policy is: if you don't tell us you don't want to purchase again, we assume you want it. They never gave me my money back, I feel scammed.
Rick Tamberrino
GBReturn policy and guidelines were… Return policy and guidelines were unclear. The only follow emails I recall seeing were those asking for positive reviews. If progress emails were sent (with zero data because, as other reviews have mentioned, the games we archaic and not user friendly) why would the company keep charging the recurring payments? I mean, there's a deliberate connection to the internet and usage, or lack thereof, could be seen. Tonight I discovered 3 $40 monthly recurring charges (and another about to be charged) for something that sits in a box. I question that this company has a family's well-being truly in mind.
Dr. Lorelei Walker
GBThis organization is spot on in efficiency and awesome customer support! My daughter did well in using the tablet and games. She would choose it when she needed alone time and the feeling of calm. The would even replace her fun games with 30 min on it. The Mightier product, games, and free hardware with the option to donate, have been an integral part of my daughter’s mental health stability. She uses her newly practiced tools during school and times of panic.
Anon
GBMightier would be better if it weren't a video game experience MIghtier is a video game interface. My child's emotional regulation - as many studies are proving today - is made worse by video games and screens. 2 days using this app and he was getting up early demanding to play the games using this app. I was shocked to see this is how they chose to execute what seems to be a great concept - ie using Sports video games vs a less addicting and more "soothing" content even when trying to elicit a HR response. Not for us, we binned it as it made tantrums worse (at least in initial use)