KG - A Happy Customer
GBSo happy to have discovered Mood… So happy to have discovered Mood Health. I love both of my therapists (friendly, professional, easy to communicate with and they have great follow up). Doing therapy by Zoom is almost better than going into an office.
Susan
GBMuch progress after rocky start I had some frustration with contacting someone after my initial contact. It took over a month to find a female therapist and start sessions. However, now that I am having regular sessions it has been a game changer for my mental health. Of course a work in progress, but just getting help feels like progress. Thanks so much
Alexandra Arzadon
GBI was referred to mood by my doctor… I was referred to mood by my doctor that was back in last summer of 23 and I had one appointment and I missed it. I never heard back from them. I tried to reach out. They never reached back and I never got the therapy that I needed and I’m still looking for a therapist and being that I’m on Medi-Cal I’m limited to my resources and I just feel that if this is a virtual therapy that they should try to reach out a little bit more to be able to try to help people Instead of not responding or if they did maybe it’s the wrong email but they have my phone number. They could’ve called many different ways to get in contact with me and they didn’t so it’s very displeasing when you’re out there trying to look for help.
J I
GBPrompt help when needed Easy to access a therapist quickly. I had a choice of therapists as well as various times of day to teleconference with the therapist. Support staff is outstanding and provide answers promptly. Grateful for the helpful Mood Team.
Pam Leary
GBTalk therapy is not helping Talk therapy is not helping. Increasingly, Therapist would interrupt me ("You need to hear this") and tell a story about someone else's experience or express her personal challenges. Suggestions to lift depression were activities I cannot do due to working 7 days a week. Recently, I became very sick and could not work. Being sick and unable to work was depressing and stressful with no income during this time. Spoke to Dr Jon on 12/13 and she suggested I do some volunteer work to alleviate depression. Feels like I am not being heard or they just don't have suggestions that would be possible for me.