Caring, patient and understanding support I feel heard and understood. Also, affirmed and validated with compassion. The help and support is caring. I feel better each visit. The correct medicine has helped me gain my life back. Plus, I am given feedback or tools that provide a way forward. Lastly, she is very knowledgeable, knows mental illness and what works. I am very grateful.

Mood made finding a therapist that fits… Mood made finding a therapist that fits with my goals easy. They also keep me accountable as far as continuing and following thru with appointments. Took the guess work out of looking for help, help instead came looking for me.

I was referred to mood by my doctor… I was referred to mood by my doctor that was back in last summer of 23 and I had one appointment and I missed it. I never heard back from them. I tried to reach out. They never reached back and I never got the therapy that I needed and I’m still looking for a therapist and being that I’m on Medi-Cal I’m limited to my resources and I just feel that if this is a virtual therapy that they should try to reach out a little bit more to be able to try to help people Instead of not responding or if they did maybe it’s the wrong email but they have my phone number. They could’ve called many different ways to get in contact with me and they didn’t so it’s very displeasing when you’re out there trying to look for help.

Talk therapy is not helping Talk therapy is not helping. Increasingly, Therapist would interrupt me ("You need to hear this") and tell a story about someone else's experience or express her personal challenges. Suggestions to lift depression were activities I cannot do due to working 7 days a week. Recently, I became very sick and could not work. Being sick and unable to work was depressing and stressful with no income during this time. Spoke to Dr Jon on 12/13 and she suggested I do some volunteer work to alleviate depression. Feels like I am not being heard or they just don't have suggestions that would be possible for me.

I was nervous to start, but glad I did I was nervous to start medications or therapy, but knew I was struggling and needed help. The psychiatrist and therapist have been so understanding, kind, and helpful! My mindset has changed from being nervous, to feeling supported and having someone guide me through my journey to better mental health.