Scheduling very smooth I was able to schedule with a therapist very easily. I really connected with her. Not sure how the billing works. My insurance paid so don’t know if I get billed the balance directly or if it automatically charges my credit card.

I have the perfect connection! I have the perfect connection with my therapist Elaine Wallace. First off she’s easy to talk to, provides a great perspective, and she not afraid to share things with me the brings enlightenment. I’m really happy to be connected to the SonderMinds team.

Like many on this site Like many on this site, this is a very dishonest organization. We scheduled a session and canceled 2 days prior to the session. Our therapist stated she would take care of removing this charge. After contacting soudermind about our received bill they refused to refund our funds of the cancellation. The system seems to be a homemade system or a very unprofessional one! Please understand the 2.9 rating is probably because of the method use to take advantage of customers. Disappointed in our experience.

Application Difficult to understand I am just trying to sign up for a therapist and am already frustrated with the application. I get to the point where it ask for a copy of my insurance card. I am 70 yrs old and I don't know what to do. I'm not tech savvy. Can another way be found to get my insurance info to you.

I was only rec’d male providers even… I was only rec’d male providers even though I was looking for a female provider. Want to be able to delete the providers you rec’d initially off of my profile and one of them wasn’t responsive to my message. Still don’t know how much it will cost even though I signed up about a month ago and have had 3 sessions. I know it only takes a few minutes to get insurance verified and cost per session identified. Rebecca is great but I found her myself.