Was charged a no-show fee when patient… Was charged a no-show fee when patient indeed logged in and waited for therapist who never showed up. Therapist was Hailee Bradshaw. Would 100% NOT recommend these therapists!

This is a Mickey Mouse operation This is a Mickey Mouse operation. Their "therapists" are contractors and have no accountability. They can no show you, cancel last minute and Sondermind wont do anything because they are contractors. I was no showed twice and when I called the customer service just gave me robotic lip service and suggested another person. I did that and the guy canceled. Lol. Do yourself a favor and find a real therapist

I have the perfect connection! I have the perfect connection with my therapist Elaine Wallace. First off she’s easy to talk to, provides a great perspective, and she not afraid to share things with me the brings enlightenment. I’m really happy to be connected to the SonderMinds team.

I didn't have a good experience with… I didn't have a good experience with Sondermind as one of their therapists. I don't recommend them to other therapists. I am a freedom lover and felt some micromanagment. Also their reimbursement rates were way too low.

Great therapist, awful everything else The therapist who they connected me to was great, but everything else about this company is awful. Please save yourself the hassle of wasting time with their customer support and billing system. You will not be billed on time and will receive them all in one lump sum months after your actual session. God help you if you want to actually talk with a representative because the wait times are egregious. Avoid if at all possible.