This is a Mickey Mouse operation This is a Mickey Mouse operation. Their "therapists" are contractors and have no accountability. They can no show you, cancel last minute and Sondermind wont do anything because they are contractors. I was no showed twice and when I called the customer service just gave me robotic lip service and suggested another person. I did that and the guy canceled. Lol. Do yourself a favor and find a real therapist

NEVER AGAIN Made a telephone appointment but when I got in could only see and hear Stephanie and she couldn't see or hear me. They said they would send instructions but never did. Stephanie got frustrated with me as I didn't know what to do. She kept telling me I should have already had it all set up and indicated I was wasting her time. This telehealth stuff SUCKS and I don't need to be reprimanded by a therapist! NEVER AGAIN

I didn't have a good experience with… I didn't have a good experience with Sondermind as one of their therapists. I don't recommend them to other therapists. I am a freedom lover and felt some micromanagment. Also their reimbursement rates were way too low.

Long Time User Review I am a long time user of sondermind services. I followed my therapist over from betterhelp and over time also added couples counseling and my Mom also uses them for her severe mental illness therapy. I love that Sondermind really tries to find the right provider for you and if you don't connect, it's easy to switch. I have found the quality of providers to be really good. The therapeutic methods can be tailored to your specific needs and overall, all 3 of us (hubby, Mom and I) have been really happy, and really *helped* by Sondermind. Highly recommend.

The therapists are great but Sondermind… The therapists are great but Sondermind will set you up with a therapist that doesn't take your insurance. Of course they make you provide a credit card for billing incase your insurance doesn't go through. They charged me 109 dollars for a 45 minute session. I know it doesn't seem significant but if your on a fixed income it really matters. The billing issues are enough for me to not recommend their service.