Like many on this site Like many on this site, this is a very dishonest organization. We scheduled a session and canceled 2 days prior to the session. Our therapist stated she would take care of removing this charge. After contacting soudermind about our received bill they refused to refund our funds of the cancellation. The system seems to be a homemade system or a very unprofessional one! Please understand the 2.9 rating is probably because of the method use to take advantage of customers. Disappointed in our experience.

Quality of Therapist I have a lifetime of working with Therapists and Psychiatrists I'm 67 years old and diagnosed as a manic depressive. Today's that diagnosis is bipolar. Being in the law enforcement field for 23 years I now suffer with PTSD along with bipolar symptoms and other mental health issues which makes every day functioning a struggle. This is the 1st time I have a Therapist who has expertise in all the areas that effect me. Working with Sonder mind is excellent because you look thru various Therapist profile and you pick which one may be a good fit. I feel fortunate the fit is perfect. My Therapist is able to address sensitive areas without causing more stress which always happened when working with a Therapist, so much so the adverse results out weighed the benefit. Not so working with my SonderMind Therapist. In the past couple of weeks I have been able to say no. I have been able to put myself 1st and stop being a sounding board to people which is huge for me. I feel stronger to self protect without feeling guilty. Another huge step. I know I am better because of SonderMind and hope you will try them. The only negative thing I can say is they don't have any Psychiatrist onboard to get a change in my psych medications.

Great company to contract with! I have been a contractor with Sondermind for two years now, and have enjoyed my experience. Their customer service is amazing since they have live people answering the phones. My questions are always answered thoroughly when I call, and also have a coach who checks in with me every now and again. Their clinician portal is easy to use, you can track your payouts, and filing insurance claims are a breeze. In addition, they ask for feedback from clinicians and have made several improvements due to this.

I'm doing very well in my sessions with… I'm doing very well in my sessions with my therapist. She is really in tune with what I'm feeling and that makes me feel vey comfortable.

The therapists are great but Sondermind… The therapists are great but Sondermind will set you up with a therapist that doesn't take your insurance. Of course they make you provide a credit card for billing incase your insurance doesn't go through. They charged me 109 dollars for a 45 minute session. I know it doesn't seem significant but if your on a fixed income it really matters. The billing issues are enough for me to not recommend their service.