Application Difficult to understand I am just trying to sign up for a therapist and am already frustrated with the application. I get to the point where it ask for a copy of my insurance card. I am 70 yrs old and I don't know what to do. I'm not tech savvy. Can another way be found to get my insurance info to you.

I'm doing very well in my sessions with… I'm doing very well in my sessions with my therapist. She is really in tune with what I'm feeling and that makes me feel vey comfortable.

I didn't have a good experience with… I didn't have a good experience with Sondermind as one of their therapists. I don't recommend them to other therapists. I am a freedom lover and felt some micromanagment. Also their reimbursement rates were way too low.

Flawless Video Chat Counseling I was paired originally with 3 counselors after indicating my specific needs. I could immediately tell those 3 were not for me. I indicated that on the website. I was sent 3 more without having to give a reason or anything. I selected my current counselor. The ability to have a session over video chat from where I physically am located has been exactly what i needed. I have made huge strides in my mental health in just a few months. The video chat and messaging on the app is flawless. I recommend Sondermind to anyone seeking counseling.

This is a Mickey Mouse operation This is a Mickey Mouse operation. Their "therapists" are contractors and have no accountability. They can no show you, cancel last minute and Sondermind wont do anything because they are contractors. I was no showed twice and when I called the customer service just gave me robotic lip service and suggested another person. I did that and the guy canceled. Lol. Do yourself a favor and find a real therapist