If you're currently experiencing… If you're currently experiencing suicidal thoughts, apparently that's grounds for rejection. They booked my appointment, went through all the steps with insurance, and then suddenly cancelled it and told me that I'd be better off finding support elsewhere, just because I listed that I've been having suicidal thoughts in my intake form. Seemed to completely ignore that I have a therapist already and I was just coming here for medication management, not for therapy. Gave me a list of two other recommended providers - one of which wasn't even another psychiatrist, but was a therapist group. Might be a good practice if you can actually get in and if you're not experiencing severe mental health issues (seems pretty counterintuitive for a psychiatrist office though!). Feels like their policy encourages you to downplay your symptoms. Kind of ridiculous that they'd book your appointment before reviewing your intake form, anyways.

Amazing service Honestly, the service is amazing. Currently in the middle of switching insurances, so not sure if they cover. If anyone is looking for very high quality mental health care from the comfort of home, this is the place to go.

I really felt cared for and supported… I really felt cared for and supported during my time with my Lavender provider. Plus booking online and having video sessions were way more convenient for my lifestyle. I found when I was doing in person sessions I would end up canceling because the commute, parking situation and waiting room was just too much to be bothered with. This made it seamless and I could focus on what I wanted to talk about.

Fraud One of the worst mental health experiences I’ve ever had. They are eager to speak to new patients to get you scheduled with one of their teen age NPs. You have to provide insurance, credit card and other personal information. They check your insurance, give you a ballpark quote then charge you without providing a bill based on the ballpark charges. DO NOT DO NOT DO NOT USE THIS SERVICE

I found my amazing therapist through… I found my amazing therapist through Lavender. I have been in therapy for many years now and have not felt so well matched before. The concierge team is always helpful and great at following up. I also appreciate the distanced counseling in the comfort of my home. Definitely recommend if you’ve been searching for the right fit!