pestered me to make a new appointment… pestered me to make a new appointment and then want to charge me $100 because I tried to cancel within 24 hours due to an emergency. The care is not good, if you just need pills its fine but dont try to utilize their care team.

Amazing service Honestly, the service is amazing. Currently in the middle of switching insurances, so not sure if they cover. If anyone is looking for very high quality mental health care from the comfort of home, this is the place to go.

If you're currently experiencing… If you're currently experiencing suicidal thoughts, apparently that's grounds for rejection. They booked my appointment, went through all the steps with insurance, and then suddenly cancelled it and told me that I'd be better off finding support elsewhere, just because I listed that I've been having suicidal thoughts in my intake form. Seemed to completely ignore that I have a therapist already and I was just coming here for medication management, not for therapy. Gave me a list of two other recommended providers - one of which wasn't even another psychiatrist, but was a therapist group. Might be a good practice if you can actually get in and if you're not experiencing severe mental health issues (seems pretty counterintuitive for a psychiatrist office though!). Feels like their policy encourages you to downplay your symptoms. Kind of ridiculous that they'd book your appointment before reviewing your intake form, anyways.

Feels Like I was Scammed I signed up for an appointment because one of my previous psychiatrists joined the site. I went through the full account setup, tested to make sure everything was working ahead of time, but when I went to log in for my appointment the site kept sending me back to the login form no matter what I tried. When I finally made it into the site (had to go to the booking page which had a cached login, log out, then log in again) and opened my appointment, no one was there. I was changed $300 for an appointment I never had, when I was told it would only be a $25 copay through insurance. No one answered the phone number listed on their website, or the text help line, or via their email support.

Fraud One of the worst mental health experiences I’ve ever had. They are eager to speak to new patients to get you scheduled with one of their teen age NPs. You have to provide insurance, credit card and other personal information. They check your insurance, give you a ballpark quote then charge you without providing a bill based on the ballpark charges. DO NOT DO NOT DO NOT USE THIS SERVICE