They are crooks, do not go with them Hi, I just started and new at this. Never done video chat. So nothing was explained on how to use this site. First time, they call late no answer. Second time called late no answer. I was charged $300.00 for no show but I have insurance. Insurance is suppose to cover. Now i asked for refund, they blackmail me and said I'll refund you when you go to a new session. I said no thanks, I just want my refund. I'm not working. Now they say, you can't get it back because they said so. Thanks thieves.

I really felt cared for and supported… I really felt cared for and supported during my time with my Lavender provider. Plus booking online and having video sessions were way more convenient for my lifestyle. I found when I was doing in person sessions I would end up canceling because the commute, parking situation and waiting room was just too much to be bothered with. This made it seamless and I could focus on what I wanted to talk about.

Ableism and Disrespect Lavender Psychiatry should really do some pre-screening. They booked me for an appointment, I filled out a very long intake form full of personal information (including financial) and was told they couldn't work with me because I had a concussion 11 years ago. They also will not work with anyone who even might be autistic. There's some weird ableism there and also no respect for client time, energy, and the difficulty of disclosure.

I had an awful experience I had an awful experience. They cancelled my initial appointment with little notice or explanation. They were incredibly pushy about having me fill out the intake form a full 12 days before the appointment. Sometimes people are busy! The customer service rep said I hung up on her, which is why the appointment was cancelled a second time. I didn’t hang up on anyone! When I did fill out the intake form (which is lengthy and requires I provide payment info too) they denied to see me without explanation as to why. Everytime I’ve called the customer service line it was busy. Still haven’t heard back. Total waste of time for an exercise that is already difficult to go through.

Fraud One of the worst mental health experiences I’ve ever had. They are eager to speak to new patients to get you scheduled with one of their teen age NPs. You have to provide insurance, credit card and other personal information. They check your insurance, give you a ballpark quote then charge you without providing a bill based on the ballpark charges. DO NOT DO NOT DO NOT USE THIS SERVICE