pestered me to make a new appointment… pestered me to make a new appointment and then want to charge me $100 because I tried to cancel within 24 hours due to an emergency. The care is not good, if you just need pills its fine but dont try to utilize their care team.

Amazing service Honestly, the service is amazing. Currently in the middle of switching insurances, so not sure if they cover. If anyone is looking for very high quality mental health care from the comfort of home, this is the place to go.

I didn't even get to go to my initial, they're frauds I didn't even get to go to my initial, THey're frauds. I paid 150 out right for a provider without insurance, and they are scamming people to pay 125 a session claiming that their bill is $300 for an hour. they are thieves. the girl said her supervisor would call me back but then I couldn't get thru. They cancelled my appointment and I still haven't received a call from the supervisor (in an hour like she said). These people don't want to help, they're cons that only care about money. interestingly, my insurance says they charge $0-$75 for co-pays. So not only are they going to bill insurance, but they are making us pay full price for a session out of pocket. I paid $50 my last provider in-network and $150 full price (No ins/out of network/ out of pocket provider). Spread the word, Do not book with them. They're reviews and costs are inflated to make then seem high value, but they're really thieves and insurance leaches. I uploaded my credit card information. they better not charge it considering they cancelled my appointment.

I had an awful experience I had an awful experience. They cancelled my initial appointment with little notice or explanation. They were incredibly pushy about having me fill out the intake form a full 12 days before the appointment. Sometimes people are busy! The customer service rep said I hung up on her, which is why the appointment was cancelled a second time. I didn’t hang up on anyone! When I did fill out the intake form (which is lengthy and requires I provide payment info too) they denied to see me without explanation as to why. Everytime I’ve called the customer service line it was busy. Still haven’t heard back. Total waste of time for an exercise that is already difficult to go through.

Fraud One of the worst mental health experiences I’ve ever had. They are eager to speak to new patients to get you scheduled with one of their teen age NPs. You have to provide insurance, credit card and other personal information. They check your insurance, give you a ballpark quote then charge you without providing a bill based on the ballpark charges. DO NOT DO NOT DO NOT USE THIS SERVICE