Amazing service Honestly, the service is amazing. Currently in the middle of switching insurances, so not sure if they cover. If anyone is looking for very high quality mental health care from the comfort of home, this is the place to go.

Abelist Policies After filling out the long intake forms, I was given an appointmemt for roughly two weeks away. I thought that was pretty great turn around timing and was super excited. Then three days later, after I had already secured an appointment, I was emailed and told that they actually can't treat my conditions because "they don't have specialists in those areas". I was trying to get help with depression and anxiety, two of the most common mental illness struggles there are. I really wish they would have told me up front that they wouldn't treat me instead of giving me false hope and an appointment and then later canceling it on me. A lot of their policies feel really abelist and odd to me.

I am going through a lot of betrayal… I am going through a lot of betrayal from my family ... I am going up against my daughter this week in a trial because my almost 20 year old daughter went out of network on her medical expenses... Sheena has been great with giving me coping mechanisms and taking each day as a brand new one! I just love her positivity and her personality is just refreshing ! I am glad that I have found her ! Thank you Lavendar and Happy Holidays ! Sincerely, Rachel Dieppa

Denied care for something silly I was denied care for the sole reason that I’ve been prescribed suboxone. It’s pretty apparent that I’m still paying for mistakes I made years ago. I wasn’t expecting to be prescribed suboxone through lavender, I just wanted help with my other issues. Complete waste of time really.

If you're currently experiencing… If you're currently experiencing suicidal thoughts, apparently that's grounds for rejection. They booked my appointment, went through all the steps with insurance, and then suddenly cancelled it and told me that I'd be better off finding support elsewhere, just because I listed that I've been having suicidal thoughts in my intake form. Seemed to completely ignore that I have a therapist already and I was just coming here for medication management, not for therapy. Gave me a list of two other recommended providers - one of which wasn't even another psychiatrist, but was a therapist group. Might be a good practice if you can actually get in and if you're not experiencing severe mental health issues (seems pretty counterintuitive for a psychiatrist office though!). Feels like their policy encourages you to downplay your symptoms. Kind of ridiculous that they'd book your appointment before reviewing your intake form, anyways.