Fraudulent billing. $633 for 1 session. Read fine print This company just charged me $633 dollars for a 1st session with a psychiatrist. In what world is this normal? They noted "additional supportive therapy" charges that accounted for some 50% of the bill. I was not aware of any of these charges as the person just asked normal intake questions. And by the way, the service and psychiatrist were average at best.

billing issues and poor cust service Loved my therapist but then my insurance quit covering talkiatry. I'm guessing too many complaints. Why 1 star? Customer service, billing, and communication issues. When my insurance changed I tired to confirm if they still took BCBS. Every time I talk to someone it's a different story. I've sent my insurance cards 3 times now. Then I get another email asking for my card again. Billing issue: when I first started using them last year it took them mos to get my ins straightened out and they kept trying to bill me an outrageous amount. Biggest issue, it is impossible to speak to anyone at this company that knows anything. OHHH and, my provider was out of state so I had ongoing issues with walgreens refusing to fill my script from an out of state provider. Huge issue!

Talkiatry is over billing everyone and… Talkiatry is over billing everyone and assuming that no one will look at their bills. Talked to someone from talkiatry as an intro, the psychiatrist listened to me and took down my history and it was an intake call. Talkiatry charged me for that session (which is very expensive by the way - 1.5x more than what I pay for Alma...please do check out Alma, they are amazing), but also charged me $96 for a follow up visit, when i never scheduled a second session. They later tried to pass this up as the doctor talked to me about medication and behavioral therapy that would help me, but the doctor never did that. They are falsefully trying to inflate the bill. This is absolutely wrong. No one should be paying extra charges because Talkiatry falsefully is adding fraudulent charges and phantom charges on the bill. Would give them less that 1 if available

Most disappointing experience Most disappointing experience. After waiting over a week to get on the calendar, they remind you that your appointment is coming up, then when the appointment time comes, it says 25 minute wait time. Then cancel. Just rescheduled it for tomorrow, gave them a 1 star experience, then canceled me again, out of retaliation... Glad I wasn't in a state where I have already purchased my rope at Home Depot.... Imagine that scenario... Customer service sucks. They can't figure out time zones... On top of it, they are outsourced to Mexico and had some difficulties understanding the gentleman who kept calling me Miss when my name is obviously a guy.... I suggest, get a physical appointment in your home town... This is unacceptable. When you are already in a dire situation, you need help, not additional aggreviation...

Billed for services not provided. I talked to a doctor for 3 minutes he told he does not complete paperwork needed for a medical leave of absence. That was the end of the session they sent my insurance a bill for $160.00 and has been harassing me for the copay of $20.00 for the last several months. I will absolutely not be paying the $20.00