Total scam. Total scam. I was supposed to have an appointment with Jason Kudurogianis, I had to wait a month to get an appointment. Two hours before my appointment I get an email saying my appointment was cancelled, no reasons given, no alternate times for make up appointment given. I had to call them up only for them to tell me the doctor cancelled all his appointments on the day because they had internet issues. And that the next available appointment time will be in ANOTHER MONTH. This is the kind of service you will get from Talkiatry.com. Zero concern, zero consideration for patient care. Absolutely ludicrous that they are offering mental health services and then decide that they can just abandon patients at the drop of a hat.

billing issues and poor cust service Loved my therapist but then my insurance quit covering talkiatry. I'm guessing too many complaints. Why 1 star? Customer service, billing, and communication issues. When my insurance changed I tired to confirm if they still took BCBS. Every time I talk to someone it's a different story. I've sent my insurance cards 3 times now. Then I get another email asking for my card again. Billing issue: when I first started using them last year it took them mos to get my ins straightened out and they kept trying to bill me an outrageous amount. Biggest issue, it is impossible to speak to anyone at this company that knows anything. OHHH and, my provider was out of state so I had ongoing issues with walgreens refusing to fill my script from an out of state provider. Huge issue!

Talkiatry: Scam? Sham? Both? Talkiatry is a scam, a sham or both. The enterprise expects the world of would-be clients but delivers nothing itself. Relies on a BOT that churns out messages with the rat-a-tat frequency of a machine gun: Fill out forms A, B, C. Upload them. Upload I.D. forms and proof of insurance. Get ready for appt. Carve out 75 minutes for it. If you fail to show, pay $100 fee. Then, 3 hours before long-awaited appt: “Your Talkiatry visit has been successfully canceled.” What the heck? Someone is impersonating me!? Have they stolen my identity? No, it’s BOT’s interpretation of events. Therapist wasn’t available? Talkiatry’s virtual link went AWOL? Wait! BOT spews out a new message: Reschedule. OK. But what’s this? No appts available for another month. No personal message from anyone. No “we apologize.” No offer to pay me for the inconvenience of their no-show. Just that passive-voice sentence in which no one takes responsibility, even implying (with “successfully”) that I initiated the cancellation. Not until afterwards when I seek out reviews do I land at Trustpilot’s site. A gobsmacking 89 percent of 171 reviewers have given Talkiatry 1 star. My bad; I failed in due diligence. At least I didn’t get sucked into Talkiatry’s billing system that has other commentators roiling. At least some reviews mention other tele-therapy services that appear to be above board...

Fraudulent billing I have been treating with a psychiatrist on Talkiatry for about 4 months. Out of the blue my most recent bill was $100 more. Discovered they added an additional charge for “ individual counseling”. The appt was 15 min. There was absolutely no counseling, no discussion of family, work or life stressors, no coping skill discussion, no sleep hygiene tips. I have been a licensed therapist for the last 30 years and understand what this add on charge means and there was nothing additional provided at this session. I reached out to the company to challenge the charge and was met with resistance. Sadly, I ended my relationship with the company due to the fraudulent billing practices. Be warned, this will likely occur if you continue with this provider and the fight to fix it will be fruitless.

Had Dr sobhan Had Dr. Sobhan. I have been seeing psychiatrist for over 30 years. I have never been treated so poorly from a psychiatrist ever!. Especially one that I just met. She was so rude on our very first initial visit. She had me in tears, and I had to tell her that I would no longer be wanting her as my doctor. what a shame!