Great therapists Updated: The therapist has been great to work with. Initially had some billing issues, but they were resolved after following up with Talkiatry.

Had Dr sobhan Had Dr. Sobhan. I have been seeing psychiatrist for over 30 years. I have never been treated so poorly from a psychiatrist ever!. Especially one that I just met. She was so rude on our very first initial visit. She had me in tears, and I had to tell her that I would no longer be wanting her as my doctor. what a shame!

Fraudulent Billing After completing a survey and speaking to someone on the phone in order to select the right therapist, we were told by said therapist that Talkiatry can not accept her. They were in our insurance network and I got confirmation from Talkiatry in writing that we would only owe $20 copay. We were then billed $427 for 2 sessions and a patient portal, none of which we received. It has been a year contacting both customer service and billing to be told repeatedly they would take care of it just to get sent another bill the next month. Lack of transparency, care and follow through coupled with fraudulent billing.

Can’t get anyone to schedule an appointment I was given an appointment but then they cancelled without rescheduling me. Then they rescheduled me with someone else after I called but cancelled the appointment again due to Dr. not licensed in my area although they had my address on file. I sent an email trying to see who I can talk to but no response .

Crazy bill For my initial session, I was billed over $400. It's insane. I used to have a Psychiatrist with Talkspace. She's great. I paid about $200 for my initial session. She was very thorough. Unfortunately, I moved and she can't provide service in my state. I also have a therapist that I've been working with for years. I tried Talkiatry for medication management. I knew that I just needed to explain what's happening. I told him about my previous Dr, what I'm taking, the usual. It was no way a therapy. And then I get the bill. They just added on to my stress.