Talkiatry: Scam? Sham? Both? Talkiatry is a scam, a sham or both. The enterprise expects the world of would-be clients but delivers nothing itself. Relies on a BOT that churns out messages with the rat-a-tat frequency of a machine gun: Fill out forms A, B, C. Upload them. Upload I.D. forms and proof of insurance. Get ready for appt. Carve out 75 minutes for it. If you fail to show, pay $100 fee. Then, 3 hours before long-awaited appt: “Your Talkiatry visit has been successfully canceled.” What the heck? Someone is impersonating me!? Have they stolen my identity? No, it’s BOT’s interpretation of events. Therapist wasn’t available? Talkiatry’s virtual link went AWOL? Wait! BOT spews out a new message: Reschedule. OK. But what’s this? No appts available for another month. No personal message from anyone. No “we apologize.” No offer to pay me for the inconvenience of their no-show. Just that passive-voice sentence in which no one takes responsibility, even implying (with “successfully”) that I initiated the cancellation. Not until afterwards when I seek out reviews do I land at Trustpilot’s site. A gobsmacking 89 percent of 171 reviewers have given Talkiatry 1 star. My bad; I failed in due diligence. At least I didn’t get sucked into Talkiatry’s billing system that has other commentators roiling. At least some reviews mention other tele-therapy services that appear to be above board...

Fraudulent Billing After completing a survey and speaking to someone on the phone in order to select the right therapist, we were told by said therapist that Talkiatry can not accept her. They were in our insurance network and I got confirmation from Talkiatry in writing that we would only owe $20 copay. We were then billed $427 for 2 sessions and a patient portal, none of which we received. It has been a year contacting both customer service and billing to be told repeatedly they would take care of it just to get sent another bill the next month. Lack of transparency, care and follow through coupled with fraudulent billing.

Talkiatry is over billing everyone and… Talkiatry is over billing everyone and assuming that no one will look at their bills. Talked to someone from talkiatry as an intro, the psychiatrist listened to me and took down my history and it was an intake call. Talkiatry charged me for that session (which is very expensive by the way - 1.5x more than what I pay for Alma...please do check out Alma, they are amazing), but also charged me $96 for a follow up visit, when i never scheduled a second session. They later tried to pass this up as the doctor talked to me about medication and behavioral therapy that would help me, but the doctor never did that. They are falsefully trying to inflate the bill. This is absolutely wrong. No one should be paying extra charges because Talkiatry falsefully is adding fraudulent charges and phantom charges on the bill. Would give them less that 1 if available

Can’t get anyone to schedule an appointment I was given an appointment but then they cancelled without rescheduling me. Then they rescheduled me with someone else after I called but cancelled the appointment again due to Dr. not licensed in my area although they had my address on file. I sent an email trying to see who I can talk to but no response .

My Psychiatrist Dr Kevin DiCesare was… My Psychiatrist Dr Kevin DiCesare was working at an office in New Hampshire. I was devastated when he left! I saw someone else at the same place, but she wasn’t him. That was back in 2017, He wasn’t sure if was going to do something different. Well every month I googled his name and I was thrilled to find him at Talkiatry! Dr DiCesare is the most caring, wonderful, Doctor you could ever have! His personality is outstanding! He makes you so comfortable, I never feel rushed, I can tell him thinks that are so personal! He will get you on the proper medication The on line visits that Talkiatry offer are great. If you are in need of a Psychiatrist, I highly recommend the best Doctor and a wonderful person,Dr Kevin DiCesare at Talkiatry!! Thank you Colleen Falzone