billing issues and poor cust service Loved my therapist but then my insurance quit covering talkiatry. I'm guessing too many complaints. Why 1 star? Customer service, billing, and communication issues. When my insurance changed I tired to confirm if they still took BCBS. Every time I talk to someone it's a different story. I've sent my insurance cards 3 times now. Then I get another email asking for my card again. Billing issue: when I first started using them last year it took them mos to get my ins straightened out and they kept trying to bill me an outrageous amount. Biggest issue, it is impossible to speak to anyone at this company that knows anything. OHHH and, my provider was out of state so I had ongoing issues with walgreens refusing to fill my script from an out of state provider. Huge issue!

SEEK HELP ELSEWHERE Nilesh Tannu is a very rude, sarcastic and demeaning individual. I will not acknowledge him as a doctor as he did not present himself as one. He laughed at me, mocked me and belittled my previous adhd assessments calling my therapist "biased" because she only used one method to determine a diagnosis. I will go out of my way to let it be known that what Talkiatry said would take place did not, and any time spent with Mr. Tannu or with this company is a waste of time and resources.

Talkiatry is over billing everyone and… Talkiatry is over billing everyone and assuming that no one will look at their bills. Talked to someone from talkiatry as an intro, the psychiatrist listened to me and took down my history and it was an intake call. Talkiatry charged me for that session (which is very expensive by the way - 1.5x more than what I pay for Alma...please do check out Alma, they are amazing), but also charged me $96 for a follow up visit, when i never scheduled a second session. They later tried to pass this up as the doctor talked to me about medication and behavioral therapy that would help me, but the doctor never did that. They are falsefully trying to inflate the bill. This is absolutely wrong. No one should be paying extra charges because Talkiatry falsefully is adding fraudulent charges and phantom charges on the bill. Would give them less that 1 if available

Nightmare I heard good things. My experience was not. I was in desperate need of medication management. There were many psychiatric professionals to choose from that accepted my insurance. Long story short, after 5 cancelations of not being a "good fit" in other words, I wasn't in the right age group. Too old, I finally got an appointment. It was a month away but, better than nothing. I had already been waiting 2months. One week before my appointment, I received a text of cancelation because the doctor no longer accepts my insurance. After many tears of frustration, I went through MDLIVE. I got an appointment the next day. They list Talkiatry in the top 10, I don't think so. I give it a minus 10

My Psychiatrist Dr Kevin DiCesare was… My Psychiatrist Dr Kevin DiCesare was working at an office in New Hampshire. I was devastated when he left! I saw someone else at the same place, but she wasn’t him. That was back in 2017, He wasn’t sure if was going to do something different. Well every month I googled his name and I was thrilled to find him at Talkiatry! Dr DiCesare is the most caring, wonderful, Doctor you could ever have! His personality is outstanding! He makes you so comfortable, I never feel rushed, I can tell him thinks that are so personal! He will get you on the proper medication The on line visits that Talkiatry offer are great. If you are in need of a Psychiatrist, I highly recommend the best Doctor and a wonderful person,Dr Kevin DiCesare at Talkiatry!! Thank you Colleen Falzone