They cancelled all my future couples… They cancelled all my future couples counseling appointment after 1 session because a supervisor thinks they know better than the people who booked the appointment. Very unprofessional

Thriveworks is the worst ever Thriveworks is the worst ever. They lied about billing between co-pays and deductibles, billed over a month after the fact despite being told zero bill. Got zero help for my son. We were told there was a scheduling issue and never got a call back or a new therapist. Nobody is running this company. It's just a cash cow and my son is sitting here depressed while I look for help elsewhere because thriveworks let my family down.

Great therapists, terrible billing/office The therapists my family has worked with have been wonderful. The Thriveworks billing department, however, are pretty awful. We've had frequent issues with them charging incorrect cards despite us asking them to update our payment method. The staff at the billing center are generally pretty unhelpful unless you manage to speak to a supervisor. They sound like they're trying but have very little power to actually solve problems. I think they've got some great therapists, but they need to get the business side sorted out.

Skip the middleman, pay much less Found multiple psychologists counselors that are listed as accepting Medicare and then are redirected to this website where the same exact people do not (most likely because Medicare won’t cover thriveworks) My advice if you find someone that appeals to you. Google them, contact them privately and skip this total scam, and pay less for same care.

Horrible company Horrible company! My insurance paid them and they are still trying to collect the full amount from me. They will not transfer me to a supervisor. I had to put my insurance company on a three way call with them and still can’t get the issues resolved. Stay far away from this billing scam!