Skip the middleman, pay much less Found multiple psychologists counselors that are listed as accepting Medicare and then are redirected to this website where the same exact people do not (most likely because Medicare won’t cover thriveworks) My advice if you find someone that appeals to you. Google them, contact them privately and skip this total scam, and pay less for same care.

Thriveworks is legitimately a scam Thriveworks is legitimately a scam. They want you to see 2 different therapist at different times throughout the week so they can charge you and the insurance more. The reason for me even using this services was a psych evaluation. Something they do not even offer, but still asked me to take 2 sessions before telling me that. The second therapist had a grin most of the time as if my personal problems were funny to her. To top that, I was charged $135 on two separate ocassions for a service I did not use. They told me I had to wait 60 days for a refund. I waited the 60 days, now I'm being told I need to wait an additional 30 to 60 days to get my money back. I literally spent 1hr and 30 minutes attempting to get a straight answer and what do they do? They pass responsibility from department to department saying that the person that can help is in a meeting 🤣. I'm attaching a screen shot of the amount of time these scammers are keeping me on the phone.

I'm giving them 2 stars because the… I'm giving them 2 stars because the therapist is good but the company is terrible. But now, the therapist has stopped my appointments over billing issues. There is no one to contact about these issues except some customer service foreigners who don't know diddly and do squat. The insurance company got it wrong too so they're not alone and I'm the one in the middle and losing out. Do not reply to me with a copy and paste rote answer.

Horrible company Horrible company! My insurance paid them and they are still trying to collect the full amount from me. They will not transfer me to a supervisor. I had to put my insurance company on a three way call with them and still can’t get the issues resolved. Stay far away from this billing scam!

SERVICE SUSPENED for AUTISTIC ADULT I am an AUTISTIC ADULT and Thriveworks CUT MY SERVICE with SHORT AND VAGUE WARNING! When the Thriveworks third party calls from another country, they talk fast and sternly, only acting like a corporation caring about the money only. They apparently FORGOT or DON'T CARE that they are helping/healing severely depressed and anxious individuals with a multitude of mental health diagnoses and traumas. As an Autistic person with PTSD, MDD, and GAD, I didn't appreciate or feel comfortable with their INDIFFERENT ATTITUDE-style customer service. Way to go Thriveworks! This is a solid way to lose patients AND therapists. Luckily, there is a local 24/7 Suicide Support group in my area that I can contact while waiting to receive my disability retirement payment and begin a re-payment plan at the end of this month. Hopefully, I can resume my weekly CBT therapy sessions sooner rather than later. I have an amazing and highly-skilled therapist who is the main reason I am choosing to stay with Thriveworks. I go wherever my therapist goes.