Terrible therapist, terrible company I told the therapist (Dretha Burris) that I have Complex PTSD. In our 1st session she told me in detail about both of her adopted daughters major traumas. I froze, but had to stop her. Afterwards I have had bad dreams from her re-traumatizing me. She's obviously unprofessional and lacking in education. I reached out several times to Thriveworks to complain. NONE of their posted numbers allow patients to contact anyone directly or to leave messages. I've sent emails and tried contacting via their website - no replies at all.

SCAM ARTISTS SCAM ARTISTS these people prey on the weak minded patients by making them sign unreasonable 48 hour no cancellation contracts. If you cancel your appointment for any reason before 48 hours of your appointment they bill you. If you try to call the customer service they are trained to lead you in circles promising to you that they will ask management to forgive the cancellation fee of $135.00 but never do anything. REPORT TO ATTORNEY GENERAL if they do this to you.

WARNING DO NOT USE What we need to do is file a class action suit against Thrive Works. Contact your state Attorney General file complaint for predatory business transactions. Their portal is down for maintainence. There is no area to cancel appointments. When you email support it is ignored and they illegally go into your banking regardless. File complaint with Consumer Protection Bureau. Send copies of your calls, email, screenshot of failed portal. Lastly, let your insurance co know their illegal billing practices. Humana referred my husband. Scheisters put it mildly on these extreme lazy & incompetant co.

Thriveworks is been the best source of… Thriveworks has been the best source of therapy I have ever had. I initially had a great therapist I was able to talk to, which is actually part of my issue, talking. I decided to stop therapy but realized that I needed some more. I initially was doing remote and decided to do in person instead. I thought if they had one great therapist that they might have more. I was right. My second therapist was also very effective. If it wasn't for my two therapist, I don't know how I'd be doing. Actually I do, definitely not as good. I highly recommend Thriveworks and much thanks to Anna Settle and Todd Newman. Btw, bad reviews may be based on people in distress. It's easy to say bad things, it's really hard to get to the point of saying good things.

SERVICE SUSPENED for AUTISTIC ADULT I am an AUTISTIC ADULT and Thriveworks CUT MY SERVICE with SHORT AND VAGUE WARNING! When the Thriveworks third party calls from another country, they talk fast and sternly, only acting like a corporation caring about the money only. They apparently FORGOT or DON'T CARE that they are helping/healing severely depressed and anxious individuals with a multitude of mental health diagnoses and traumas. As an Autistic person with PTSD, MDD, and GAD, I didn't appreciate or feel comfortable with their INDIFFERENT ATTITUDE-style customer service. Way to go Thriveworks! This is a solid way to lose patients AND therapists. Luckily, there is a local 24/7 Suicide Support group in my area that I can contact while waiting to receive my disability retirement payment and begin a re-payment plan at the end of this month. Hopefully, I can resume my weekly CBT therapy sessions sooner rather than later. I have an amazing and highly-skilled therapist who is the main reason I am choosing to stay with Thriveworks. I go wherever my therapist goes.