Great service! Russell was committed to making sure we were a good candidate for the shower and that we were well versed in how it worked. He helped us greatly through a stressful time of trying to figure out a safe bathing solution for my mom.

Great Product Great product. The roll in shower completely meets the needs for our elder parent allowing us to assist as required once Dad is inside the Unit. Easy plumbing lets us place the Unit where no other bathing access existed prior.

10+ STARS To say, Shower Bay and Russell have been a godsend is an understatement! From the moment we ordered the shower for my husband's mother, Shower Bay has been wonderful. The VP of the company called us prior to shipping to make sure there wasn't anything else we might need for the installation. Unknown to us at the time, was that his parents laundry room sink wasn't a standard size. We contacted Russell and explained the issue and Shower Bay sent us an adapter kit that converted their sink faucet to properly function with the Shower Bay system. Russell also recommended a rubber mat to protect the hardwood flooring. Once installation was complete and testing revealed an issue with the shower head, Shower Bay responded and sent us the correct unit. Thank you Shower Bay and Russell for your help and attention to detail that has allowed my mother-in-law to be able to enjoy showers again!

We are very satified....patient did not… We are very satified....patient did not like the loud noise of the pump...the shower itself was excellent...also patient could not shift position because of disability therefore patient's bottom could not be cleaned easily while seated. Care giver had to go under the seat with hand held shower head to clean patient bottom. Otherwise shower bay is the best alterntive for a disabled patient who does not have access to home shower (upstairs, etc).

The shower is great The shower is great. Works as advertised. Gives my wife tremendous relief, and made her transition back home much easier. The company was very helpful assisting in assembly, making sure that the location worked, and in suggesting any additional items we may have needed. Top notch.