Excellent service I purchased a 3-month used Shower Bay portable shower in Canada. The previous owner hired a plumber and changed the recommended hook-up to water source. I phoned Shower Bay manufacturer in California. Russell was only too glad to help. Best customer service I have experienced in years. The parts arrived so quickly and were so easy to set-up due to video forwarded to me by Russell. A top notch organization to deal with. An amazingly product.

Fantastic solution for my 92 year young Dad! Fantastic solution for my 92 year young Dad. He literally stays in there until all the water in our tank runs out of hot water (45 mins)! Super easy to install. Surprisingly well constructed and designed. Haven’t had any problems with it leaking. Thanks for saving us the trouble of having to do bathroom remodel.

As advertised. The company was easy to deal with and responsive to my concerns. The one downside was their shipping broker said they would fly it to Hawaii for X amount of dollars, which I paid. Didn't happen. Came by barge. The Company refunded the extra I paid promptly. The unit itself works as advertised. Only change I made was to put a suction shower holder lower on the side. Easier to use and keeps overspray in the enclosure. Great product. I have no problem recommending it.

Russell was very polite and helpful… Russell was very polite and helpful each time we emailed, and talked over the phone. I appreciate his patience and honesty while working with me. Everything ran smoothly.

Quality of life My husband had ALS and confined to the first floor of our house. The ShowerBay allowed him to bathe daily, which significantly enhanced the quality of his life. It was easy to assemble and to operate. Russell was always just a phone call away and gave us peace of mind. ShowerBay solved what seemed like an intractable problem. We were fortunate to find it. A brilliant invention! Thank you Russell.