I don't even have the right words for… I don't even have the right words for how life changing, amazing, and awesome the Shower Bay is. I can't walk/am in a wheelchair and our full bathroom is on the second floor. We're still fairly new to this and trying to make a very old home accessible is difficult, expensive and darn near impossible when you're also dealing other life changes. I had been getting sponge baths and also carried upstairs once a week to use the bathtub and a handheld shower. Russell at Shower Bay is absolutely incredible. He answered every question before purchase and followed up after making sure things were all good. We got the Shower Bay via a trucking company that called to schedule drop off, then called before arrival, then went above and beyond to push it thru the door to make sure it didn't get rained on. My husband set it up in 15 minutes!! It's that quick. The only thing that you'll need to wait on is the super cool shampoo/conditioner/soap dispenser that takes 24 hours to cure. I put that up after my first shower because I was so excited to use it. The shower itself is AMAZING. My husband rolled me in up the ramp and I showered! Comfortably! The shower head has three settings and you can leave it on the wall so it's like you're just "taking a shower" like a standing person only in a chair then pull it down as needed to use it as a handheld. You can turn the water on and off with a push on the shower head (need hand strength or a helper if you don't have that) No water pools up in the bottom at all while you're showering. It just drains to the pump. It's seriously just like a awesome roll-in shower without the expensive remodel My quality of life has drastically improved since getting this. I'm so thankful it exists.

The shower is great The shower is great. Works as advertised. Gives my wife tremendous relief, and made her transition back home much easier. The company was very helpful assisting in assembly, making sure that the location worked, and in suggesting any additional items we may have needed. Top notch.

We have not gotten it out of the box… We have not gotten it out of the box yet. My wife has ALS and we are thinking this will be a phenomenal product for her to use. She currently can get a shower by herself but we are trying to stay ahead of the game. Support system has been phenomenal and Russell always answered any questions and did not pressure us at all to buy this piece of equipment. I would highly recommend this company and we look forward to writing an excellent report when we start using it. Russell thanks for all your help and truthful comments about your product. Great organization. Dan

Amazing customer service years after the sale I have nothing but respect for the Shower Bay product and Russell Simpkins. He defines incredible service after the sale, and goes out of his way to help his customers. The Shower Bay roll-in-shower gave my adult son his dignity back, his skin is clean & healthy, and has stood up to years of use! Everyone who sees the Shower Bay in my son’s room instantly loves it because it’s customized with NFL stickers from his favorite team & the matching towels compliment it’s looks. It’s exactly what he needed, simple for aging caregivers like us to operate, and maintain.

Do not sacrifice for less! Product is a true blessing! Incredible product to allow my wife to shower inside of her bedroom because she was unable to walk. Also, exceptional customer service whom promptly answered all my concerns! Quality of life for your loves ones is priceless!