ERIC WOOLFORD
GBHad a great experience with Shower Bay Had a great experience with Shower Bay. I spoke directly to the owner. He was very helpful and not pushy. He was more interested in determining if it was the right fit for us rather than just getting our credit card. I had to move my elderly mother downstairs to the main floor, where there is no shower option. She's been taking sponge baths for the last 2 years, and this has been a game changer for us. She really enjoys taking a nice hot shower. The initial set up was very straight forward and the quick connect water hose and drain hose work perfectly. Very happy I was able to find this.
Customer
GB10+ STARS To say, Shower Bay and Russell have been a godsend is an understatement! From the moment we ordered the shower for my husband's mother, Shower Bay has been wonderful. The VP of the company called us prior to shipping to make sure there wasn't anything else we might need for the installation. Unknown to us at the time, was that his parents laundry room sink wasn't a standard size. We contacted Russell and explained the issue and Shower Bay sent us an adapter kit that converted their sink faucet to properly function with the Shower Bay system. Russell also recommended a rubber mat to protect the hardwood flooring. Once installation was complete and testing revealed an issue with the shower head, Shower Bay responded and sent us the correct unit. Thank you Shower Bay and Russell for your help and attention to detail that has allowed my mother-in-law to be able to enjoy showers again!
Terry from Illinois
GBGreat Product Great product. The roll in shower completely meets the needs for our elder parent allowing us to assist as required once Dad is inside the Unit. Easy plumbing lets us place the Unit where no other bathing access existed prior.
Carol S.
GBExemplary service! Exemplary service!! Wonderful product has made all the difference here.They were so helpful in helping us secure a Shower Bay. We have told so many people about this product!!When stairs and construction are issues Shower Bay is an answer!
Richard
GBWe are very satified....patient did not… We are very satified....patient did not like the loud noise of the pump...the shower itself was excellent...also patient could not shift position because of disability therefore patient's bottom could not be cleaned easily while seated. Care giver had to go under the seat with hand held shower head to clean patient bottom. Otherwise shower bay is the best alterntive for a disabled patient who does not have access to home shower (upstairs, etc).