I don't even have the right words for… I don't even have the right words for how life changing, amazing, and awesome the Shower Bay is. I can't walk/am in a wheelchair and our full bathroom is on the second floor. We're still fairly new to this and trying to make a very old home accessible is difficult, expensive and darn near impossible when you're also dealing other life changes. I had been getting sponge baths and also carried upstairs once a week to use the bathtub and a handheld shower. Russell at Shower Bay is absolutely incredible. He answered every question before purchase and followed up after making sure things were all good. We got the Shower Bay via a trucking company that called to schedule drop off, then called before arrival, then went above and beyond to push it thru the door to make sure it didn't get rained on. My husband set it up in 15 minutes!! It's that quick. The only thing that you'll need to wait on is the super cool shampoo/conditioner/soap dispenser that takes 24 hours to cure. I put that up after my first shower because I was so excited to use it. The shower itself is AMAZING. My husband rolled me in up the ramp and I showered! Comfortably! The shower head has three settings and you can leave it on the wall so it's like you're just "taking a shower" like a standing person only in a chair then pull it down as needed to use it as a handheld. You can turn the water on and off with a push on the shower head (need hand strength or a helper if you don't have that) No water pools up in the bottom at all while you're showering. It just drains to the pump. It's seriously just like a awesome roll-in shower without the expensive remodel My quality of life has drastically improved since getting this. I'm so thankful it exists.

Phenomenon experience dealing with… Phenomenon experience dealing with shower bay. I will truly recognize there efforts in providing support and guidance. I have my mother in law with locked straight leg and needed to be showered safely. It's an amazing product and I will highly recommend to invest in it. Very versatile and easy to assemble and disassemble.

Amazing customer service years after the sale I have nothing but respect for the Shower Bay product and Russell Simpkins. He defines incredible service after the sale, and goes out of his way to help his customers. The Shower Bay roll-in-shower gave my adult son his dignity back, his skin is clean & healthy, and has stood up to years of use! Everyone who sees the Shower Bay in my son’s room instantly loves it because it’s customized with NFL stickers from his favorite team & the matching towels compliment it’s looks. It’s exactly what he needed, simple for aging caregivers like us to operate, and maintain.

Do not sacrifice for less! Product is a true blessing! Incredible product to allow my wife to shower inside of her bedroom because she was unable to walk. Also, exceptional customer service whom promptly answered all my concerns! Quality of life for your loves ones is priceless!

Impressive Just test ran the shower and it worked extremely well. Assembly was straight forward with no real problems. Worked with the owner Russell through out the entire process and was very impressive with his willingness to walk me through the process and avail himself when I had questions.