Steve Henling
GBVery good order support and follow up… Very good order support and follow up support. Infinity 8500 chair has exceeded our expectations. Delivery was in a timely matter and everything was as expected.
Jan Brewer
GBI've been contemplating buying a massage chair. I've been contemplating buying a massage chair for several months. Once I finally decided, I googled massage chairs and came to the Massage Chair Store. So happy I did. After speaking with Ryan, I decided to order one from him. Ryan was very knowledgeable and helpful with finding the right chair for me. I am short, 5" 2", so not every chair is right for me. Ryan went through every process, from ordering to delivery, and everything after. The company is there for you years after delivery. Always have someone to talk to for support. Really looking forward to receiving my chair. Thank you Ryan.
Joanie G
GBBest caring customer service I spoke to a rep the day after I ordered my massage chair. It was great to speak to such a positive human being. I wish I had asked him for his name. I spoke to him around noon, on Wednesday, April 3, 2024. Maybe Bernard? As I received an email from him. If it is him, he is such an awesome rep for the company. He answered all of my concerns with enthusiasm and put me at ease, regarding my online purchase the night before. I can’t wait for my massage chair to get here!
Ronald Hoskins
GBJust ordered the chair Just ordered the chair. The whole process was very easy. My salesman was very helpful and a pleasure to work with. He explained the whole ordering process and made sure that I understood what was happening. I did check out their competition, when I called the phone rang about 6-8 times before somebody answered on a speakerphone (not exactly professional). I called the Massage Chair Store and they answered on the second ring and answered very professionally. I do recommend this company.
Chea
GBI was able to text with a real person I was able to text with a person, not AI, and then give them a call. Tell them my price range and tell them the height and weight of people in the family so they can help me choose the right chair. Great customer serve and they also have military discount.