Joanie G
GBBest caring customer service I spoke to a rep the day after I ordered my massage chair. It was great to speak to such a positive human being. I wish I had asked him for his name. I spoke to him around noon, on Wednesday, April 3, 2024. Maybe Bernard? As I received an email from him. If it is him, he is such an awesome rep for the company. He answered all of my concerns with enthusiasm and put me at ease, regarding my online purchase the night before. I can’t wait for my massage chair to get here!
Nelson Arcoraci
GBStraight forward demo and explanation of features. Our sale rep Bernie helped us to understand the various chair features. He gave us ample time to demo and review the chairs we were interested in. It was an informative and enjoyable experience with no pressure to purchase.
Kevin Kephart
GBBernie the salesperson was very helpful… Bernie the salesperson was very helpful in the over the phone sale and description of the chair. It is working well and has exceeded our imagined value. The white glove delivery was not a good experience though. They scratched the chair badly while getting it into the house and they fumbled with the assembly actually mixing up components from another chair and then having to disassemble and reassemble with the correct parts.
Ronald Hoskins
GBJust ordered the chair Just ordered the chair. The whole process was very easy. My salesman was very helpful and a pleasure to work with. He explained the whole ordering process and made sure that I understood what was happening. I did check out their competition, when I called the phone rang about 6-8 times before somebody answered on a speakerphone (not exactly professional). I called the Massage Chair Store and they answered on the second ring and answered very professionally. I do recommend this company.
Joe Ann reinhardt
GBGreat Shopping Experience Sales personnel and staff were very helpful in assuring me of delivery times, ease of set up and help if needed. Everything was as promised and I am very satisfied with my Infinity Evolution massage chair. Knowing the company is available should I have questions is important to me.