Prescription verifying issue I found the exact same issue from somebody's review. Prescription verification was supposed to be verified in 8 hours but mine wasn't verified. The problem is nothing was sent to my E-mail to notify what the issue was. I was patiently waiting but just wasted 5days with no update, Customer support was not helpful either. Nothing solved just canceled. Never use lens direct again.

Karielle was so helpful on the phone to… Karielle was so helpful on the phone to me! She managed to sort out some issues with a particular order, seamlessly.

BiBi and Sharissa have been very kind…have called multiple times BiBi and Sharissa have been very kind to me, especially dealing with my circumstances. I know I'm not always an easy person to deal with, yet these women have always remained courteous, compassionate, kind and professional and I would like to say thank you. However the date of today does not reflect all of the other dates I've interacted with Sharissa. I want to give credit where it's due, which is to both women.

My thoughts on Lensdirect Lensdirect relensed my glasses for almost $110 less than what Walmart asked me to pay. I’m in Texas, they’re in New York, I was apprehensive they would get something wrong with my order. Nope. My glasses came earlier than they told me, they applied the discount which significantly reduced my final payment, Kayla Johnson their customer service rep, patiently answered all my questions, respectfully, even when I said their 30% discount sounded like a bait to me. My glasses are doing everything as they should, I can see clearly far and near because of my new, no line bifocals, it transitioned into the right color when I went into the sun. Thank you Lensdirect. You can tell I’m very happy and grateful. I write reviews for all my online transactions. That’s my little way of looking out for others. If you’re thinking of doing business with Lensdirect, go for it! They’re real!

Nyah was spectacular and extremely… Nyah was spectacular and extremely professional. She was so helpful but it was all about the price. She gave it her best!!