LensDirect.com

401 Franklin Ave, 11530, Garden City, NY, United States
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4.65
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

5.00%

1

5.00%
About LensDirect.com

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.

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Li Zheng
US

Nyah was spectacular and extremely… Nyah was spectacular and extremely professional. She was so helpful but it was all about the price. She gave it her best!!

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Richard Grossweiler
US

Great customer service Great customer service . When I wasn't able to reorder on line I called and Karielle was able to help me out. Super friendly and got my order taken care of. Thanks

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Eleanor Marshall
US

Karielle followed up to help me get a… Karielle followed up to help me get a discount which helped me have a great experience

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Stephanie Campion
US

Super easy to follow website Super easy to follow website. I had to call them a couple of times because I had messed up. Everyone I spoke to (like Keisha) (which in of itself was amazing! And it was not a foreign call center! More amazing!!!) was super helpful, and accommodating and didn’t make me feel stupid for not being able to follow directions (smh!) I have used LensDirect in the past and will continue to use them in the future.

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Juan
US

Above and beyond The whole experience with this company was excellent since the beginning. I needed to correct my pupillary distance and KEISHA took care of that in the most efficient way. I was expecting my old frame back the way I sent them (packed in a box with bubble wrap) and received them carefully packed in a case with a pouch to protect them even after using them at home. Also, it's worth mentioning that I got all that for way less money than going to an optic nearby. LensDirect is EXCELLENT!

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