Unknown
GBPrescription verifying issue I found the exact same issue from somebody's review. Prescription verification was supposed to be verified in 8 hours but mine wasn't verified. The problem is nothing was sent to my E-mail to notify what the issue was. I was patiently waiting but just wasted 5days with no update, Customer support was not helpful either. Nothing solved just canceled. Never use lens direct again.
Massimo
GBKarielle was so helpful on the phone to… Karielle was so helpful on the phone to me! She managed to sort out some issues with a particular order, seamlessly.
PAUL
GBLens Direct had my previous order on… Lens Direct had my previous order on file. I tried to order online but that didn't work due to technical issues. I the tried Customer Service. Kissel was a delight. Not only did she have my last order but assisted me in every way possible to order what I wanted. Kissel is a true professional and is a credit to LD. She is knowledgeable and pleasant. I am one happy customer. It's true that Kissel is Customer Happiness!
Richard Grossweiler
GBGreat customer service Great customer service . When I wasn't able to reorder on line I called and Karielle was able to help me out. Super friendly and got my order taken care of. Thanks
Rachele Heiderman
GBBibi was very helpful in making sure my… Bibi was very helpful in making sure my order was processed in a timely manner.