LensDirect.com

401 Franklin Ave, 11530, Garden City, NY, United States
image
4.65
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

5.00%

1

5.00%
About LensDirect.com

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.

Tags
Contact Info

You need to Login first to submit your review.

image
Sonya P.
GB

BiBi and Sharissa have been very kind…have called multiple times BiBi and Sharissa have been very kind to me, especially dealing with my circumstances. I know I'm not always an easy person to deal with, yet these women have always remained courteous, compassionate, kind and professional and I would like to say thank you. However the date of today does not reflect all of the other dates I've interacted with Sharissa. I want to give credit where it's due, which is to both women.

image
Li Zheng
GB

Nyah was spectacular and extremely… Nyah was spectacular and extremely professional. She was so helpful but it was all about the price. She gave it her best!!

image
Josephine Taylor
GB

My thoughts on Lensdirect Lensdirect relensed my glasses for almost $110 less than what Walmart asked me to pay. I’m in Texas, they’re in New York, I was apprehensive they would get something wrong with my order. Nope. My glasses came earlier than they told me, they applied the discount which significantly reduced my final payment, Kayla Johnson their customer service rep, patiently answered all my questions, respectfully, even when I said their 30% discount sounded like a bait to me. My glasses are doing everything as they should, I can see clearly far and near because of my new, no line bifocals, it transitioned into the right color when I went into the sun. Thank you Lensdirect. You can tell I’m very happy and grateful. I write reviews for all my online transactions. That’s my little way of looking out for others. If you’re thinking of doing business with Lensdirect, go for it! They’re real!

image
Harold L Crow
GB

I was concerned that I have not heard… I was concerned that I have not heard from LensDirect after shipping in my glasses for new lenses. However, I was lucky to have Nyah answer the phone as she has worked diligently to resolve the matter. I give her top score in every format. Thank you.

image
Wyatt Holt Brown
GB

TOP-NOTCH Top-notch experience for ordering contact lenses online and their customer support has been snappy and professional everytime I've needed them. Had a small issue this morning and Karielle took care of everything without missing a beat. Would highly recommend!

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow