Vince D
GBHelp With the Ordering Process Very pleased with the communication from Nyah. She contacted me to make sure the company had all the detail correct for three frames. There was a bit of complexity with the order and her thoroughness and quick response to my inquiry gave me peace of mind.
Wyatt Holt Brown
GBTOP-NOTCH Top-notch experience for ordering contact lenses online and their customer support has been snappy and professional everytime I've needed them. Had a small issue this morning and Karielle took care of everything without missing a beat. Would highly recommend!
Unknown
GBPrescription verifying issue I found the exact same issue from somebody's review. Prescription verification was supposed to be verified in 8 hours but mine wasn't verified. The problem is nothing was sent to my E-mail to notify what the issue was. I was patiently waiting but just wasted 5days with no update, Customer support was not helpful either. Nothing solved just canceled. Never use lens direct again.
Li Zheng
GBNyah was spectacular and extremely… Nyah was spectacular and extremely professional. She was so helpful but it was all about the price. She gave it her best!!
Stephanie Campion
GBSuper easy to follow website Super easy to follow website. I had to call them a couple of times because I had messed up. Everyone I spoke to (like Keisha) (which in of itself was amazing! And it was not a foreign call center! More amazing!!!) was super helpful, and accommodating and didn’t make me feel stupid for not being able to follow directions (smh!) I have used LensDirect in the past and will continue to use them in the future.