Peter G DeMaris Sr
GBHAPPY HAPPY ECSTATIC CUSTOMER I was notified the CPAP Machine I was interested in was back in stock on a Friday. I then placed my order via SistemmaCPAP.com the next day and it arrived by USPS Priority Mail on Thursday. Along the way Stephen contacted me to ensure I had everything I needed and he was responsive to a request for my insurance pre-certification. Excellent customer experience that I wish was the standard today.
Linda K Ladig
GBThis is a company I will go to first… This is a company I will go to first for needed medical supplies. They had in stock a desperately needed cough assist machine. I spoke with Steven who reassured me about my concerns of dealing with a new to us online dealer. Placed order Friday afternoon received the machine Saturday morning! Being a refurbished item it had the proper sticker of who did the refurbishment and three pages of tests run on the machine. All the accessories, bag, hose, mask, power plug and instruction booklets were included. Machine looks and acts like new. Glad I found this company and a special thank you to Steven!
UF
GBGreat customer service Great customer service, price and follow up. Owner took the time to explain the different types of equipment and the differences. He shipped, as promised, the ResMed Airsense 10 APAP same afternoon. I received package in less than a week.
Luke Johnson
GBDespite Webpage Problems, good Customer Service Due to a problem with the webpage, I was unable to log into my account to place an order. After numerous attempts to change password and confirm email there was no success. I did chat with a representative and ended up checking out as a guest, and it finally allowed me through the process. Once order was complete, item was shipped and I recieved about a week later via USPS priority.
suzanne fingerut
GBGreat I have tried several times with amazon to get a cpap tube with connectors on the end to help remove from the machine so I could clean it, and I never could get one with the connectors on it to help make it easier to take off instead of pulling it off. I finally found one maybe a little much but they do really help when you really don't have the strength to pull them off to wash everyday! Thank you