Kept My Aunt's Independence July 2023, my 93 year old aunt was admitted to a rehab hospital in Whitestone, Queens and in order for her to return home and gain the independence that is vital for her to have, I called Stannah Stairlifts and spoke to Will. From that first call to the installation, everything happened exactly how Will said, and for the price. Best of all, my aunt returned home and she loves it and is on it everyday doing what she does -- lives independently! The lift itself is also superb.

Stannah the stair lift company excellent Max was the technician that was sent out to install our stair lift. He was so informative about the stair lift from beginning to end. Max is certainly an asset to your company. He has excellent customer service skills as well as mechanical skills and had answered any question we had asked he also reviewed the whole process of using the stairlift and watched when we used the stairlift to assure we were using it correctly. So far we are using the stairlift with ease and are so glad we had this installed to both of us to use. Thank you again Stannah!

Company went out of their wsy to make… Company went out of their wsy to make sure the stairlift was installed prior to me getting home from rehab. They only had 3 days notice. The installer, Jose. Was very courteous and professional. He took the time to explain everything to my husband and answered all of his questions. Very happy with experience and would highly recommend company.

Good equipment - terrible service!!! Helpful and vigorous salesperson. Installation went well. But, all downhill from there - service at best very poor. Stopped working on first day - called at 5:15pm, told they didn't work at night. Turned system off, restarted about 3 hours later oK. Set up appointment for minor fix of initial installation problem. Service person showed up 50 minutes late, never called in advance. Set another date - no one showed up this time at all. Called NY office and they said MA would check into it and call back. No call back. Nice equipment; awful service.

Amazing experience Amazing experience. David, the sales a person, came to our home and explained my options. Once he closed the sales, David ensured the date I wanted for the installation, since we were still moving, was secured. The structure was great too. It was done promptly and Mom now enjoys her ride from her bedroom to the living room.