Michel Van Den Bossche
GBMy experience was extremely great… My experience was extremely great two-fold: one was the price you charged, and second was Tana who helped me place my order and also the speed in which my order was filled and extremely fast delivery. Thank you all
HJC
GBMail order prescription great price, slow process The company offers an alternate way of getting medication at a good price. Everyone was pleasant, but it took 2 weeks of multiple phone calls and emails to get my prescription. I was given conflicting information. The authorization process was slow and I had to resubmit information. Hopefully I will receive the medication on the promised date. Getting refills should be much easier.
Pat D'Andrea
GBGreat assistance Everyone has been very helpful. One teammate actually walked me through the sign up process which I was having some difficulty doing.
Charlotte Lowe
GBPleased with service. At 83 years old, mail order prescriptions were my first-time experience. PhilRx led me through the process and kept me informed on an almost daily basis. I got an immediate response to the only question I had. My Script has arrived in a timely manner, and I couldn't ask for better service!
Diana Debra
GBFirst off you telephone service is… First off you telephone service is awful.. garbled and the operators uninformed. They constantly put you on hold to find out answer a callers questions. Secondly, the prompts for questions are sooo small they are unreadable. The first day I entered my email and an easy password. The next day that information showed up invalid when I tried to reply to a call from Phil RX. And that continued through many calls. When I would try to enter a new password ( as it ask me to do ) it would not allow it. Secondly, my meds were promised in two days and were not received for 10 days. This whole process was so aggravating I don’t believe I will ever be a regular customer.