Patricia
GBYou lost the sale! Not for a moment do I believe you made contact w/the my proper PDP. You lost a sale but fortunately I am able to get Tryvaya at CVS for < $400. My eye doctor really pushed you. I'm writing to him to share my experience. Further, I asked your staff to write to me in a font I could read and they continued to send the emails in the smallest possible font. No, for sure, you did not impress me at all.
Nancy
GBGood communication. Script arrived quickly! Great communication. I would have given 5 stars if the price had been cheaper. $60.00 for a month supply is high. If it had been for a 90 day supply would have been better. I understand it is a new drug without a generic. Again, if price was cheaper would have given a 5 star review.
Pamela Knowles
GBThe representative said she was trying… The representative said she was trying to get pre authorization from my insurance with Duke Energy. I kept receiving emails or texts stating I owed the full amount of the prescription. Duke Energy representative called you and she could not get it resolved. She called Optum RX (I kept suggesting that to you) and it was approved. I have already received the prescription at no cost to me.
Joyce
GBPhil RX outstanding Customer Service Phil RX contacted me regarding my prescription. Gave me updates from the insurance company. Got the preapproval and let me know it was shipping. There isn’t anywhere that you get this great service. I would highly recommend Phil RX for everyone.
Pat D'Andrea
GBGreat assistance Everyone has been very helpful. One teammate actually walked me through the sign up process which I was having some difficulty doing.