Mary Y Basden
GBI haven't received my prescription… I haven't received my prescription yet...my eye doctor stated that it is being worked on. Hopefully that will happen soon. I appreciate you filling it as quickly as all the paper work is in order. Thanks so much,
Patricia
GBYou lost the sale! Not for a moment do I believe you made contact w/the my proper PDP. You lost a sale but fortunately I am able to get Tryvaya at CVS for < $400. My eye doctor really pushed you. I'm writing to him to share my experience. Further, I asked your staff to write to me in a font I could read and they continued to send the emails in the smallest possible font. No, for sure, you did not impress me at all.
Vonda Lennon
GBCequa Fill PhilRX offered a great price with speedy shipping. The only reason that I gave them 4 stars was because during processing they had an issue with the insurance claim. Online it showed that it was pending insurance when in fact they needed info from me. Instead of reaching out to me it just stayed in pending without contacting me. We got it straight once I decided to call. It was a quick fix and the rest of the process was seamless.
Joyce
GBPhil RX outstanding Customer Service Phil RX contacted me regarding my prescription. Gave me updates from the insurance company. Got the preapproval and let me know it was shipping. There isn’t anywhere that you get this great service. I would highly recommend Phil RX for everyone.
Diana Debra
GBFirst off you telephone service is… First off you telephone service is awful.. garbled and the operators uninformed. They constantly put you on hold to find out answer a callers questions. Secondly, the prompts for questions are sooo small they are unreadable. The first day I entered my email and an easy password. The next day that information showed up invalid when I tried to reply to a call from Phil RX. And that continued through many calls. When I would try to enter a new password ( as it ask me to do ) it would not allow it. Secondly, my meds were promised in two days and were not received for 10 days. This whole process was so aggravating I don’t believe I will ever be a regular customer.