Evonne was so patient and so willing to… Evonne was so patient and so willing to help me with my particular situation. She was Awesome! Courteous and she educated me about the product and the insurance procedures and how she would try to help me with all of that.

Good communication. Script arrived quickly! Great communication. I would have given 5 stars if the price had been cheaper. $60.00 for a month supply is high. If it had been for a 90 day supply would have been better. I understand it is a new drug without a generic. Again, if price was cheaper would have given a 5 star review.

You lost the sale! Not for a moment do I believe you made contact w/the my proper PDP. You lost a sale but fortunately I am able to get Tryvaya at CVS for < $400. My eye doctor really pushed you. I'm writing to him to share my experience. Further, I asked your staff to write to me in a font I could read and they continued to send the emails in the smallest possible font. No, for sure, you did not impress me at all.

The representative said she was trying… The representative said she was trying to get pre authorization from my insurance with Duke Energy. I kept receiving emails or texts stating I owed the full amount of the prescription. Duke Energy representative called you and she could not get it resolved. She called Optum RX (I kept suggesting that to you) and it was approved. I have already received the prescription at no cost to me.

Exceptional! They have exceptional customer service. My package was lost and they replaced it for me. I appreciate all the help they gave me.