Patricia
GBYou lost the sale! Not for a moment do I believe you made contact w/the my proper PDP. You lost a sale but fortunately I am able to get Tryvaya at CVS for < $400. My eye doctor really pushed you. I'm writing to him to share my experience. Further, I asked your staff to write to me in a font I could read and they continued to send the emails in the smallest possible font. No, for sure, you did not impress me at all.
Charlotte Lowe
GBPleased with service. At 83 years old, mail order prescriptions were my first-time experience. PhilRx led me through the process and kept me informed on an almost daily basis. I got an immediate response to the only question I had. My Script has arrived in a timely manner, and I couldn't ask for better service!
Nancy
GBGood communication. Script arrived quickly! Great communication. I would have given 5 stars if the price had been cheaper. $60.00 for a month supply is high. If it had been for a 90 day supply would have been better. I understand it is a new drug without a generic. Again, if price was cheaper would have given a 5 star review.
Sheila Hollida
GBPhilRX did a great job trying to find me the best price. PhilRX did a great job working on getting me the best price possible for my eyedrops. I still could not get them because the cost was just too high. So, I ended up getting a procedure done on my eyes and hoping I won't need the drops. Being retired makes it very difficult once I go in the "donut hole" and I already take a medication that puts me there quickly. I just couldn't afford another one. Thank you PhilRx for all of your hard work and I am sorry that I couldn't take advantage of it.
Pamela Knowles
GBThe representative said she was trying… The representative said she was trying to get pre authorization from my insurance with Duke Energy. I kept receiving emails or texts stating I owed the full amount of the prescription. Duke Energy representative called you and she could not get it resolved. She called Optum RX (I kept suggesting that to you) and it was approved. I have already received the prescription at no cost to me.