First off you telephone service is… First off you telephone service is awful.. garbled and the operators uninformed. They constantly put you on hold to find out answer a callers questions. Secondly, the prompts for questions are sooo small they are unreadable. The first day I entered my email and an easy password. The next day that information showed up invalid when I tried to reply to a call from Phil RX. And that continued through many calls. When I would try to enter a new password ( as it ask me to do ) it would not allow it. Secondly, my meds were promised in two days and were not received for 10 days. This whole process was so aggravating I don’t believe I will ever be a regular customer.

You lost the sale! Not for a moment do I believe you made contact w/the my proper PDP. You lost a sale but fortunately I am able to get Tryvaya at CVS for < $400. My eye doctor really pushed you. I'm writing to him to share my experience. Further, I asked your staff to write to me in a font I could read and they continued to send the emails in the smallest possible font. No, for sure, you did not impress me at all.

Was a very easy experience as I am not… Was a very easy experience as I am not familiar with this type pharmacy

Evonne was so patient and so willing to… Evonne was so patient and so willing to help me with my particular situation. She was Awesome! Courteous and she educated me about the product and the insurance procedures and how she would try to help me with all of that.

Mail order prescription great price, slow process The company offers an alternate way of getting medication at a good price. Everyone was pleasant, but it took 2 weeks of multiple phone calls and emails to get my prescription. I was given conflicting information. The authorization process was slow and I had to resubmit information. Hopefully I will receive the medication on the promised date. Getting refills should be much easier.