Anne R Rob
GBReally nice phone support Really nice phone support that answered all my questions clearly and completely. Courteous, professional, friendly. Thanks!
Pamela Knowles
GBThe representative said she was trying… The representative said she was trying to get pre authorization from my insurance with Duke Energy. I kept receiving emails or texts stating I owed the full amount of the prescription. Duke Energy representative called you and she could not get it resolved. She called Optum RX (I kept suggesting that to you) and it was approved. I have already received the prescription at no cost to me.
Dave
GBHappy Customer Jaren is worth his weight in gold and deserves a raise. Sharp, knowledgeable, polite and knows how to get my questions done
samantha
GBEvonne was so patient and so willing to… Evonne was so patient and so willing to help me with my particular situation. She was Awesome! Courteous and she educated me about the product and the insurance procedures and how she would try to help me with all of that.
Pat D'Andrea
GBGreat assistance Everyone has been very helpful. One teammate actually walked me through the sign up process which I was having some difficulty doing.