Worst customer service ever. Worst customer service ever. Landon, Sheena, Kevin, Chris, Brett. All these guys are so rude and useless. Charmey.l is another useless guy. They never answer your calls or emails. Please don't waste your time guys.

NOT HELP US TO OBTAIN THE API KEY Our company 4M IMPORT & EXPORT Inc. After much research we decided to select Promerchant as our ally for credit card payments and payment link with our WooCommerce portal, however the days go by and they do not help us obtain the API serials to connect our platform... we feel that we have been left aside in the middle of the initial step as a new client... our entire organization is shocked by the lack of help at key moments in our business. We don't know why they have forgotten us.

No response from Promerchant I got signed up with Promerchant but now I can't get anyone to answer my calls and charges has been taken out of my account. I have been trying for days to contact someone by phone and email. No answer!

Excellent customer service from Dana Brand I was so pleased with my recent experience with Dana Brand at ProMerchant. She patiently walked me through the process and addressed all of my questions and concerns. She also followed up with me as she said she would which is so unusual in typical customer servicce experiences. As a new business owner, I truly appreciated the support I received and would highly recommend ProMerchant and Dana Brand!

Dana Brand Dana Brand is a customer service all star. She is knowledgeable, friendly and sincere. She is an asset to the company. I have recommended her to other perspective companies. Bravo, Dana!