Excellent customer service from Dana Brand I was so pleased with my recent experience with Dana Brand at ProMerchant. She patiently walked me through the process and addressed all of my questions and concerns. She also followed up with me as she said she would which is so unusual in typical customer servicce experiences. As a new business owner, I truly appreciated the support I received and would highly recommend ProMerchant and Dana Brand!

ExcellantCustomer Service I contacted ProMerchant spoke to Kate DiDucca. I explained our business model. She took my application over the phone and made sure the transition would go smoothly. Within an hour I received approval and I was able to continue to process credit cards. Customer service is very important..Thank you Kate

NOT HELP US TO OBTAIN THE API KEY Our company 4M IMPORT & EXPORT Inc. After much research we decided to select Promerchant as our ally for credit card payments and payment link with our WooCommerce portal, however the days go by and they do not help us obtain the API serials to connect our platform... we feel that we have been left aside in the middle of the initial step as a new client... our entire organization is shocked by the lack of help at key moments in our business. We don't know why they have forgotten us.

Ewan was a great representative to get… Ewan was a great representative to get our business started accepting credit cards. We got a cheaper rate and the funds were in the account the next business day. Easy to confirm your account. We can accept most credit cards and debit cards. Love the platform to send invoices too. The customers can give tips and save their info if preferred. Lots of options and safe banking experience. Highly recommend.

I recently signed up for ProMerchants… I recently signed up for ProMerchants services and I love that I received great customer service from Davonte. Great low rates and no monthly fees sold me. I recommend ProMerchant to anyone starting a food truck business like I did!