Great customer service! Had a great conversation with Joe Mendolia. He us very knowledgeable and was able to answer all my questions. On top of that, he was able to save me money on my credit card processing!

Great Experience with Aidan! I recently signed up for ProMerchant services with the help of Aidan. I was exploring a few different options to go with, but Aidan's knowledge and patience with walking me through the process is really what sealed the deal for me. He thoroughly answered all my questions and his communication in general was excellent. He made the whole process seamless for me and I am extremely satisfied with his customer service overall. I would highly recommend ProMerchant for any business, especially if you're able to work with someone like Aidan!

Peter- great & clear customer service I was working with Peter to get a credit card terminal for my business and he made the process smooth and enjoyable. He took his time explaining the numbers to me in a way that made sense and answered any questions I had. He was kind, informative, and patient with me. I feel confident moving forward with growing my business that I have made the right decision in choosing my credit card processing provider. Thank you for your help, Peter!

NOT HELP US TO OBTAIN THE API KEY Our company 4M IMPORT & EXPORT Inc. After much research we decided to select Promerchant as our ally for credit card payments and payment link with our WooCommerce portal, however the days go by and they do not help us obtain the API serials to connect our platform... we feel that we have been left aside in the middle of the initial step as a new client... our entire organization is shocked by the lack of help at key moments in our business. We don't know why they have forgotten us.

Such a quick response to our request… Such a quick response to our request for information. Very thorough and knowledgeable of process. Dana has followed up each step of the way to make sure we had what we needed and to inform us on what would happen next. Dana was so professional, courteous and helpful. We had such great experience and would definitely recommend ProMerchant for credit card processing.