Peter- great & clear customer service I was working with Peter to get a credit card terminal for my business and he made the process smooth and enjoyable. He took his time explaining the numbers to me in a way that made sense and answered any questions I had. He was kind, informative, and patient with me. I feel confident moving forward with growing my business that I have made the right decision in choosing my credit card processing provider. Thank you for your help, Peter!

Dana was an amazing help Dana was an amazing help, she answered all of my questions and was very patient walking me through the application process. When I wanted a bit more time to research, she didn't pressure me into a sale and called me back promptly when I left a message.

This company has given me great… This company has given me great customer service, I'd like to highlight Mr. Jeremy Pozner, He is very helpful when I have questions and also patient. I appreciate working with him and so far the company has been available to help me with any issues I come across with. Highly recommended.

ExcellantCustomer Service I contacted ProMerchant spoke to Kate DiDucca. I explained our business model. She took my application over the phone and made sure the transition would go smoothly. Within an hour I received approval and I was able to continue to process credit cards. Customer service is very important..Thank you Kate

Kudos to Kate DiDucca with Promerchant LLC!! Kate DiDucca with Promerchant LLC was extraordinarily helpful when we set up our credit card processing account. Not only was she just plain nice, she was endlessly patient, explained all aspects clearly and competently, and was an excellent communicator. Therefore, the entire process was smooth and easy to follow, and we received exactly what was needed for our small business. 10 Stars!!