Website does not recognize if there is… Website does not recognize if there is an active prescription in the system. It leads the customer to call when the alert pops up to fax in a prescription before they can proceed. Why do we have the website when we end up calling anyway? Frustrating!!!!!! Your online chat was not helpful and just kept repeating canned responses. Not happy

Prepare to be a week without meds Had issues with filling my rx initially (long delayed and drawn out process) and was like to believe the refill process would be much easier and faster. I was told I could only put in a refill request one month from the date of last shipment. I did this and it took half a month for the refill to process and ship. Obviously, that means I need to go several weeks without medication, which in many cases and for many people means withdrawal or discontinuation syndrome. This is just irresponsible.

I called in for my first order and the… I called in for my first order and the person I spoke with ( immediately) was so nice and walked me through the entire process. My script came sooner than I expected and will definitely use Canadian pharmacy for my refills.

The representative was quick and… The representative was quick and courteous. She did her job and was excellent at doing so. I asked about getting a tracking number, since I received an email stating order was shipped but had no tracking number yet. She will send the info when the shipping dept responds to her. Your customer service rep gets 5 stars, no tracking number gets a less stellar grade for shipping dept.

Awesome Chat Support, Thanks Allen! Allen was very kind and helpful with my search via "Chat". I really appreciate his prompt & courteous support! And, as a newbie here, I find the website to be very accommodating and easy to navigate. Yay! So far, I haven't actually purchased yet, in order to know the check out process, etc., but, I do plan on visiting their site more frequently in the future, while searching for natural remedy products at lower cost. Thanks again, Allen, for great customer support!