Pam
GBDelivery time was unacceptable Delivery time was unacceptable, being far too long. Ease of placing order and breadth of the offering were satisfactory, however, processing and delivery times will have an impact on any future orders.
Neeshia Castrodale
GBAlways have answers for me. Always have answers for me...I appreciate the price and both the peeps online answering questions and on the phone are simply the best...very patient and understanding! Thank you
Tricia U
GBGreat Customer Service Anne was very helpful and explained what happens when a prescription is sent in by fax. I am confident that I will be able to order without any problems.
Marme
GBInstructions were unclear over the… Instructions were unclear over the telephone. I called customer service to refill the prescription and the young lady did take all the information to place the order BUT then I was told that I would have to go ONLINE to make the payment. Went ONLINE pulled the order up and was asked to upload the prescription..even though there were Refills left..then the PAYMEnt..I uploaded the check photo..BUT it still reads online WAITING FOR CHECK. WAITING FOR PRESCRIPTION!! Went to CHAT and Anne told me it takes 24-48 hours to update system. IT should be in the INSTRUCTIONS that it takes that long. I wasted half and hour or more.
Chris
GBVery quick refund Very quick refund for an item that was not going to be in stock for some time.