richard walker
GBHaving problems using Having problems using - received no response to help communication submitted
Jack
AUHave received the cap and mini massager… Have received the cap and mini massager but no hair cycle solution…. I wouldn’t have bought this if I knew it was from china…. There is absolutely no point in the cap as I don’t have a long enough extension cord to take it even outside as I need to have it plugged in . I have very little faith that I will even get the solution either now after reading the other reviews
Ergolo
GBThe product has no battery so it needs… The product has no battery so it needs to be plugged in to get to work, nowhere, on their website, is stated clearly that has no battery. They claim to give an immediate refund if the request is made during the shipment and the cup is unused (mine was also unopened!) so I called them to have a refund but it was like talking to a rubber wall. They didn't want to acknowledge the problem, proposing I buy a power bank. Again, I insisted on the refund but uselessly, at the end they proposed to give me a power bank which I accepted to move on. After 10 days they sent a $ 1,95 Chinese power bank extremely dangerous, since it opens during use, exposing wires and electronic components and that needs to be filled with rechargeable batteries at my expense ( I have photos!). No way I can use that power bank. Also, they compare their product to other more expensive ones, forgetting to write that their laser cup has 110 lasers instead the competitors have 272 medical-grade lasers. Good luck if something goes wrong and the buyers ask for a refund!
Dr. Alan
GBSeems like a lot of hat for the money, when looking at competition. Wrote original review when asked to write it, unfortunately it is being shipped on a slow boat from China. Was it worth waiting 3-weeks? There is many LED lights and they are BRIGHT when turned on. 3 settings for how long it will run is nice. It is powerful enough the hat generates heat. I liked that hat is generic so nobody knows what you are up to. The price for the number of LED's/Lasers was the best on the market. Biggest disappointment may be expected...to run all those lights you need power and the hat has no built in batteries likely due to weight, so you have to plug in your hat to a USB or portable battery charger...None of the pics on website show that is the case. Only used hat 6 days now, but pleased so far.
Em Smith
AUUnsure.. Iv only had my cap for a week so far, so i can’t comment on how it is going so far. However, when the product arrived it was in a rather strange bag with absolutely no packaging instructions or paperwork for the “cap”… the “cap” its self does not fit the insert (the part with the LED-LASER).. to be completely honest with you it almost looks like i have purchased something off of wish…. I do not know if the LED and laser diodes are what they say they are as advertised but I will keep using it with the hope its not a scam..